BestYard.com in Parker, Colorado 80134

BestYard.com

9856 N Motsenbocker Rd, Parker, CO 80134

4.4 (145 reviews)

Overview:
BestYard.com is a lawn care service located in Parker, Colorado. The company offers various lawn maintenance services aimed at enhancing the health and appearance of residential yards.

Services Provided:
– Lawn aeration
– Lawn fertilization
– Mowing services
– General lawn care maintenance

Hours of Operation:
Monday to Saturday: 8 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (720) 851-7550
Website: http://www.bestyard.com/

Customer Reviews and Sentiment:
BestYard.com has a rating of 4.4 stars based on 145 reviews.

Positive feedback emphasizes the professionalism, efficiency, and quality of the work, with customers noting that their lawns have improved significantly.

Examples of positive reviews include:
“The grass looks very good. Always prompt and a professional job done on the lawn.” – Thomas Kuhl
“Great professional business!” – Nick Tapia
“The owner and crew literally came to our street’s rescue… Friendly, efficient, cleaned up perfectly.” – John Connor

However, several complaints point to issues with customer service, communication, and the effectiveness of services rendered.

Examples of negative reviews include:
“An odd experience… ya’ll need to work on your customer service skills.” – Ersan
“This company does not facilitate pre-scheduled lawn aeration services.” – FOX III
“Lawn has never looked so poorly.” – Sharon Smith

Review Summary:
Positive Sentiments: Professionalism, promptness, quality of work, community service.
Negative Sentiments: Poor customer service, slow communication, inconsistent service quality.

Additional Ratings:
BirdEye: 4.4 stars based on 145 reviews, reflecting a general trend of customer satisfaction but highlighted by notable service concerns.

Total Lead Smart Rating: 6.7

Conclusion:
BestYard.com presents itself as a capable choice for lawn care services in Parker, CO, noted for its professionalism and impactful community service. However, potential clients should be mindful of the mixed reviews regarding customer service and service delivery to make an informed decision.

Member Since September 2024

Listing Id 583047

Contact Info

9856 N Motsenbocker Rd, Parker, CO 80134
(720) 851-7550
Lead Smart Rating :
6.7/10.0

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Listing location

9856 N Motsenbocker Rd, Parker, CO 80134

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Reviews

Thomas Kuhl

2 days ago

The grass looks very good. Always prompt and a professional job done on the lawn

Ersan

a week ago

An odd experience. I submitted the contract and credit card payment info a week ago. Office Manager told me to leave a voicemail with my cc info. I said I wasn’t comfortable with that, then I submitted my cc info online again. Her response was that she’d call me in a few minutes and to “please answer.” I asked if she could talk 45 mins later and she wasn’t available and again told me to leave a voicemail. She also she’d send me “an appointment time” twice. Come on, lady. Ya’ll need to work on your customer service skills. Put on a friendly face and don’t boss customers around.

Nick Tapia

2 weeks ago

Great professional business!

FOX III

2 months ago

This company does not facilitate pre-scheduled lawn aeration services. You’re at their whim for whenever it fits into THEIR schedule to perform the service. They claim that they will contact you the day prior via text. So, if you want to be present when they’re in your yard / around your home… clear your schedule 1-2 months in advance and wait around for them to contact you. I scheduled service a month ago and have been told it could be any time in the next 4 weeks… potentially 8 weeks from when I scheduled the aeration. I’m going with a company that has more personalized service.

Sharon Smith

10 months ago

Lawn has never looked so poorly. Was told it would take awhile for the natural fertilizer to work. Even with all the moisture this summer my grass has never looked so poorly. Techs spend little time applying product too. Probably like all businesses, lack of employees needed to do a good job.

Chris Miller

10 months ago

This company is a rip off. Will check prior companies used. Or find a reputable company. Never had issues with other companies except price. Thought I would try Best Yard (what a joke). Stay away from them. Complained and they always gave excuses. Whether a dry year or wet year no change. Buyer beware! False reviews.

Mark

11 months ago

Communication is slow and difficult.

John Connor

11 months ago

The owner and crew literally came to our street’s rescue across town in Highlands Ranch after the tornado. They brought trucks and helped haul away a significant amount of trees and branches for basically cost. I can’t thank them enough. Friendly, efficient, cleaned up perfectly. They went over and above.

1066 Irish

a year ago

Do not use this company. They will not start your system correctly and damage your property.

Stee ve

a year ago

They leave clippings everywhere, don’t trim appropriately around drainage/obstacles in the yard. Communication isn’t great. They force you to get weed care which is absurdly expensive (more than $200). $47/weekly mowing *with* a military discount is kind of a joke. Definitely not worth the money considering the sloppiness. Gave them a chance to address it, but it’s time to take my business elsewhere.