LawnStarter Lawn Care Service

Overview:
LawnStarter Lawn Care Service is a lawn care provider based in Birmingham, AL. The company primarily focuses on lawn maintenance services, including grass cutting and trimming, aiming to offer convenient scheduling and competitive pricing for their customers.

Services Provided:
– Lawn cutting
– Trimming
– Lawn maintenance
– Customer scheduling via an online platform

Hours of Operation:
Monday to Saturday: 8 AM to 6 PM
Closed on Sundays.

Contact Information:
Phone: (205) 791-5382
Website: https://www.lawnstarter.com/birmingham-al-lawn-care?utm_source=google&utm_medium=GLocal&utm_campaign=BirminghamGLocal

Customer Reviews and Sentiment:
LawnStarter Lawn Care Service has garnered mixed reviews with an overall rating of 3.6 stars based on 154 reviews.

Positive feedback highlights the ease of use of their online platform, reliability, and good customer communication.

Examples of positive reviews include:
“Site was easy to use. Good pricing and great for scheduling and they always text before and after.” – Tiffany Campbell
“They did a good job on my lawn.” – Loretta Strong Davis BMF
“My lawn is always done with care and very neat.” – LaShonda Pruitt

However, the company has faced significant criticism regarding its reliability and communication, with various customers expressing frustration over no-shows and unfulfilled services.

Examples of negative reviews include:
“I was charged for grass service and trimming that was not completed.” – Lois Brown
“Multi contract companies never showed. Parent (LawnStarter) customer service didn’t respond/care.” – M G
“Very unprofessional, not dependable or reliable…” – Felicia Clayborne

Review Summary:
Positive Sentiments: User-friendly platform, good pricing, care in service delivery, effective communication (text notifications).
Negative Sentiments: Issues with reliability, poor customer service responses, multiple complaints about no-shows and incomplete services.

Additional Ratings:
BirdEye: 3.6 stars based on 154 reviews, indicating a similar trend of mixed customer satisfaction.
Better Business Bureau (BBB): Not available at this time.

Total Lead Smart Rating: 4.5

Conclusion:
LawnStarter Lawn Care Service offers a range of lawn maintenance services in Birmingham, AL, with convenience and good pricing being key selling points. However, potential customers should be cautious due to the significant number of complaints regarding reliability and customer service issues before deciding to engage their services.