The Wallace Company

Erika Jenkins

a month ago

I got my irrigation replaced, after a pool installation. Pat was professional and quick with an estimate. He did his best to save my existing irrigation system for a responsible price. The workers were professional and got that job completed in one. To my surprise Pat came back to make sure everything was working right.

raymond engel

a month ago

Temple Beth El in Pensacola has used Wallace for its landscaping and irrigation maintenance. They have done a great job keeping their facilities looking good. If there ever a concern they are responsive in addressing the problem.

Lidia Zelaya

2 months ago

My first job in this company I learned a lot

fishintek1

4 months ago

Filled out the online form for a call back and quote for a paver patio. Never got a call back. Then called their office and spoke with Barbara who told me Matt would call me back and set up a time for a quote. No call back…. Business must be good… moving on to the next one

Pam Divin

6 months ago

Chris and everyone at The Wallace Company have been outstanding in every way taking care of our 2 properties over the years. I highly recommend them.

Chris Tan

6 months ago

Prices are very expensive.

steve clopton

6 months ago

Pat Baril is outstanding! He has been in the business for over 30 years and has seen it all. If you need an Irrigation system or help with your landscaping project, give him a call.

Laura Wehry

11 months ago

Their guarantee is not worth the paper it’s written on!!! We had nearly a $35,000 landscaping job that included revamping the irrigation system, Lighting, and new sod. The sod in the backyard did horribly, always a yellow, green appearance –and I was told repeatedly “give it time”, which I did. I also invested in their Lawn Maintenance Service from the start so that I could do my best to help the lawn thrive. It never did. They did send different guys out early on to investigate, but never fixed the problem–the grass still looks half dead in the backyard. I repeatedly tried to have this addressed, emailed repeatedly, with no response other than seeing that later, the lawn maintenance team would show up and do a treatment. (Which of course, I paid for). A year and a half later they finally did a soil sample and realized it needed a ton of lime, which they placed, and it has improved the situation, although the backyard has plenty of dead areas and won’t likely recover. We feel it simply was not properly prepared, did not thrive, and need to be resodded. Communication with this company is terrible; the right hand does not seem to know what the left hand is doing, you always get the runaround about which person to talk to, and meet plenty of people – none of whom are in charge and can do anything about the issue. I spoke with the ladies that answer the telephone on numerous occasions, requesting a meeting with Mr. Wallace, (or Vic or Victor) and also sent an email with this request. This never occurred, and when I made one final effort to have them rectify the problem, with pictures and email again, I was only to be told by one of the phone ladies that Mr. Wallace said I needed to renew my maintenance contract before they would come back out to look at it-now at over TWICE the initial cost from the previous year. I waited a long time before placing this review, and gave them many opportunities to rectify the problem with the sodding, but now I am speaking out. To be clear, my only complaint is the sod that was placed and never thrived, and they never fixed the problem, and in our view, it needed to be replaced. The irrigation system, and the lighting have been perfect and I was very happy with those. If I could review them separately, I would give them five stars. Anyway– don’t expect customer service or communication from this company. And if they place your sod and the sod does not do well, too bad, your loss. At least that was our experience with The Wallace Company.

Daniel Rego

a year ago

The Wallace Company fixed our sprinkler system and we couldn’t be happier with their service – very responsive and professional. In addition to having our sprinkler system fixed, we also got some landscaping lights which look absolutely awesome! Pat came by to do a quick demo of the lights and in the following week Martin and Shawn installed them for us – super clean and efficient work… We definitely recommend these guys!

Ashlee Harris

a year ago

They have no respect for their customers. They are constantly running late for their appointments. They will use profanity language while working in your yard. They do not know how to manage their time efficiently and seem to have difficulty with simple tasks. They lack in communicating with their customers by leaving out information or calling to let the customers know when they will be late. Overall they are an awful company to do business with. I would not recommend their services to anyone.