Alarm Company of Maryland

Overview:
Alarm Company of Maryland is a security system supplier located in Baltimore, MD. The company specializes in providing high-quality security solutions and systems for both residential and commercial properties. Known for its excellent customer service, it has built a reputation for reliability and honesty.

Services Provided:
– Security system installation
– Security equipment supply
– Customer support for security needs

Timings:
Monday to Friday 9 AM to 5 PM
Closed on weekends

Contact Information:
Phone: (800) 448-5697
Website: http://westminstersecurity.net/

Customer Reviews and Sentiment:
Alarm Company of Maryland has received positive recognition across various platforms:

Google Reviews: 4.0 stars based on 4 reviews.

Positive feedback emphasizes the company’s friendly and helpful staff, fair pricing, and high-quality equipment.

Examples of positive reviews include:
“Fantastic service with a great team who are always friendly and extremely helpful.” – Melissa Celelli
“First class customer service!” – Thomas Monson
“Extremely helpful with excellent real person customer service.” – Angelique Slinkman

The negative review highlighted an experience of poor customer service, specifically mentioning rudeness from a staff member.

Review Summary:
Positive Sentiments: High-quality equipment, friendly and helpful service, fair pricing, and excellent customer support.
Negative Sentiments: Issues with customer service interaction, including rudeness.

Additional Ratings:
BirdEye: 4.0 stars based on 4 reviews, consistent with the positive feedback received.
Total Lead Smart Rating: 7.5/10. This rating reflects the overall customer satisfaction and quality of service provided, balancing the numerous commendations against the isolated complaint regarding service.

Conclusion:
Alarm Company of Maryland is a solid choice for security system supplies and installations in Baltimore, MD. The company is well-regarded for its customer service and quality products, though potential customers should be mindful of the one negative experience related to customer interactions.