St Louis County Security Office

Overview:
St Louis County Security Office is a security service provider located in Clayton, MO. The office serves the public by managing security checks and licensing services, with a notable emphasis on improving operational efficiency.

Services Provided:
– Security checks
– Security licensing
– Customer service assistance

Timings:
Monday to Friday 8 AM to 4:30 PM

Contact Information:
Phone: (314) 615-8000
Website: https://www.stlouisco.com/

Customer Reviews and Sentiment:
St Louis County Security Office has received mixed reviews across various platforms:

Google Reviews: 3.6 stars based on 41 reviews.

Positive feedback highlights respectful officers, improved service systems, and good customer service.

Examples of positive reviews include:
“Officers are very nice at security check and respectful.” – Shirley Allen
“Great customer service. Like the new system in place.” – Desmand Jackson
“Despite being very busy, they were professional and extremely helpful.” – Edward Tabor

Conversely, some reviews indicate significant issues, particularly with long wait times and insufficient staff.

Negative sentiments include:
“I finally get to the window and… has horrible manners.” – Catrell Hayes
“The wait never ends.” – Spirit_00
“One person working the window, slow as hell…” – Scot Hohl

Review Summary:
Positive Sentiments: Respectful officers, improved systems, good customer service, and professionalism.
Negative Sentiments: Long wait times, inadequate staffing, and poor customer service in some instances.

Additional Ratings:
Total Lead Smart Rating: 5.5/10. This rating reflects the balance between positive appreciation for staff professionalism and the operational inefficiencies highlighted by several customers.

Conclusion:
St Louis County Security Office provides essential security services in Clayton, MO, with a commendable reputation for customer service among some staff members. However, potential visitors should be prepared for potentially long wait times and varying levels of service quality before visiting the office.