Next Level Security LLC

Overview:
Next Level Security LLC is a leading security guard service located in Austin, TX. They offer professional security staffing and event security solutions, known for their reliable and knowledgeable team dedicated to ensuring safety and a positive environment.

Services Provided:
– Event security
– Private security for major events
– General security staffing

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (855) 469-8585
Website: http://nxtlvlsecurity.com/

Customer Reviews and Sentiment:
Next Level Security LLC has received high praise across various platforms:

Google Reviews: 4.8 stars based on 20 reviews.

Positive feedback emphasizes the professionalism, approachability, and expertise of their staff. Customers particularly appreciate the performance of individual security personnel during events.

Examples of positive reviews include:
“Johnny Bibbs Jr. exemplified professionalism and approachability…” – Delihah Medrano
“Amazing company to work with! Very professional and knowledgeable.” – John Cade
“Super knowledgeable staff!! It was a pleasure working with them!!” – DysFUNctional Family Values

The negative feedback points to a serious concern regarding the conduct of the security team, specifically mentioning issues with handling public space situations.

Example of negative review:
“One gun event away from bankruptcy. Not the way to illegally control public spaces.” – Greg

Review Summary:
Positive Sentiments: High professionalism, knowledgeable staff, positive experiences at events, trustworthy security services.
Negative Sentiments: Concerns about safety practices in public areas and the management of security personnel.

Additional Ratings:
BirdEye: 4.8 stars based on 20 reviews, indicating a consistent trend of customer satisfaction.
Total Lead Smart Rating: 8.5/10. This rating reflects the strong positive sentiment from many customers, although the serious concerns raised in some reviews slightly influence the overall score.

Conclusion:
Next Level Security LLC stands out as a reputable choice for security services in Austin, TX, highly regarded for their professional staff and excellent customer service. However, potential clients should be aware of some raised concerns regarding safety practices in public spaces to make an informed decision.