Bullnose Tile in San Jose, California 95112

Bullnose Tile

1783 Rogers Ave, San Jose, CA 95112

4.6 (284 reviews)

Overview:
Bullnose Tile is a tile store located in San Jose, California. The company specializes in offering a wide range of tiles and related materials for various applications, catering particularly to home remodeling needs.

Services Provided:
– Tile sales
– Bathroom tiles
– Display installations
– Customer support

Timings:
Monday to Saturday: 9 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (408) 441-1221
Website: http://www.bullnosetilesj.com/?utm_source=google&utm_medium=wix_google_business_profile&utm_campaign=14426440036605716999

Customer Reviews and Sentiment:

Bullnose Tile has received positive feedback for its extensive selection of tiles and knowledgeable staff.

Examples of positive reviews include:
“Helpful staff. Nice showroom.” – Cynthia P
“Great selection of tiles and related material.” – Revantha Thenuwara
“Our go to place for tiles.” – Chris Urmson

A significant complaint noted a negative customer service experience, where a customer felt dismissed and poorly treated when inquiring about an order delay.
“I was told the tiles I ordered will arrive… but there was no apology or explanation.” – Lawrence Li

Review Summary:
Positive Sentiments: Helpful staff, great selection, good showroom experience, and knowledgeable assistance.
Negative Sentiments: Poor customer service experiences and issues with order delays.

Additional Ratings:
Google Reviews: 4.6 stars based on 284 reviews, demonstrating overall customer satisfaction albeit with some notable complaints.
Total Lead Smart Rating: 7.6/10 (Based on the balance of positive feedback regarding selection and knowledge against the negative customer service experiences).

Conclusion:
Bullnose Tile is a solid choice for tile shopping in San Jose, known for its diverse selection and generally knowledgeable staff. However, prospective customers should be mindful of the noted customer service issues and prepare for potential delays in order fulfillment.

Member Since August 2024

Listing Id 332183

Contact Info

1783 Rogers Ave, San Jose, CA 95112
(408) 441-1221
Lead Smart Rating :
7.6/10.0

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1783 Rogers Ave, San Jose, CA 95112

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Reviews

Cynthia P

2 weeks ago

Helpful staff. Nice showroom.

M Rohani

2 months ago

Great collections

ed Tallman

2 months ago

Good selection, decent service

Revantha Thenuwara

2 months ago

Great selection of tiles and related material, with great helpful staff. There is a coffee machine there too if it’s going to take a while to make a decision from the multitude of choices available.

Ananthatejas Raghavan

3 months ago

They have a decent number of options for tiles. Not the most helpful of folks but overall good customer service. Would certainly recommend them for the bathroom tiles. We were happy with the options and their return policy too.

Lawrence Li

3 months ago

Rude and horrible customer service! Be aware if you order things not in stock. They don’t care once they take your money. Came for a few times to check out their tiles, had good impression with them, but I regretted after I ordered from them. I was told the tiles I ordered will arrive by end of March. When the time came, I still didn’t receive any message from them so I went to the store directly to check for the status. It was on a weekday noon, they were not that busy as the weekend. The salesman with white hair and white beard told me the tiles won’t be coming until April 9, which is another two weeks. When I tried to explain my contractor will not be able to help me install the tiles after two weeks, he impatiently stopped me by saying, “April 9 is April 9, there’s nothing we can do!” Then he ignored me and called for the next customer. What kind of customer service is that? It’s your fault that delay my order. No apologize, no explanation, no shame. I ended up refund the title next day, will avoid them in the future.

Chris Urmson

4 months ago

Our go to place for tiles

Sergey Prigogin

6 months ago

Found the tiles that I needed at a reasonable price. Also learned quite a bit about what goes well together and what doesn’t from the store display.

Rocky Quat

6 months ago

Went here to find some corner trim pieces for a remodel. Their selection is huge. They even got small sample pieces you can go off of. I usually go to homedepot for these items but feel reluctant to go to this type of places because in my mind I think these places are only for big jobs and contractors but that’s not the case. I bought 4 pieces and they were more than willing to help. Don’t be afraid to try.

Y. Chen

6 months ago

Helpful, knowledgeable staff answered all of my questions, beautiful displays give a good idea of how the products look in a shower or bathroom