Red River Carpet and Tile in Oklahoma City, Oklahoma 73132

Red River Carpet and Tile

7901 N Rockwell Ave, Oklahoma City, OK 73132

4.4 (16 reviews)

Overview:
Red River Carpet and Tile is a flooring store located in Oklahoma City, OK. The business specializes in various flooring solutions, including tile and carpet installations, and is known for providing quality customer service.

Services Provided:
– Tile installation
– Carpet installation
– Flooring solutions
– Customer service

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (405) 792-2424
Website: http://www.redrivercarpet.com/

Customer Reviews and Sentiment:
Red River Carpet and Tile has garnered positive feedback on various platforms:

Google Reviews: 4.4 stars based on 16 reviews.

Positive sentiments emphasize the helpfulness, professionalism, and quality of service experienced by customers.

Examples of positive reviews include:
“Zeke is awesome!” – Jamie Cindy
“They did an amazing job! Very professional and super nice people!” – Kyle Ward
“Management was also excellent to work with. Great customer service.” – vickie treece

However, some negative feedback points towards communication issues and unprofessional behavior from the owner.

Negative sentiment is represented by reviews like:
“Zeke is not the most professional… the guy really needs to slow down and listen to his customers.” – Ricky Johnson
“Unless you like having someone initiate a lien against you and call the police for no reason you should do business elsewhere.” – Adrian Beadel

Review Summary:
Positive Sentiments: Great customer service, helpful staff, professional and timely work, good quality of products.
Negative Sentiments: Communication issues, unprofessional behavior from the owner, dissatisfaction with how payment issues were handled.

Additional Ratings:
BirdEye: 4.4 stars based on 16 reviews, indicating a strong customer satisfaction with noted inconsistencies.
Total Lead Smart Rating: 7.2

The Total Lead Smart Rating is based on the overall positive customer feedback, high service quality noted in many reviews, but also considers the significant negative reviews concerning communication and professionalism.

Conclusion:
Red River Carpet and Tile stands as a solid choice for flooring needs in Oklahoma City, particularly noted for its professional service and knowledgeable staff. However, potential customers should remain cautious about the mentioned communication issues and negative experiences reported by some clients.

Member Since August 2024

Listing Id 325601

Contact Info

7901 N Rockwell Ave, Oklahoma City, OK 73132
(405) 792-2424
Lead Smart Rating :
7.2/10.0

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7901 N Rockwell Ave, Oklahoma City, OK 73132

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Reviews

Jamie Cindy

a month ago

Zeke is awesome!

Ken Windle

8 months ago

Always helpful and informative. Always reasonable on pricing. Always give good advice.

vickie treece

a year ago

Great experience. Showed up on time, quality work. Management was also excellent to work with. Great customer service.

Kyle Ward

2 years ago

They did an amazing job! Very professional and super nice people! Will definitely use them again. Highly recommend!

shawn m

2 years ago

Zeke has been very helpful

Ricky Johnson

2 years ago

Couldn’t agree more with Adrian’s review. Zeke is not the most professional. The guy really need’s to slow down and listen to his customers need. This company lost a big job because the owner acts like a child. Be careful with them. AND NO, I WILL NOT REMOVE MY REVIEW IMMEDIATELY! AND YES YOU KNOW WHO I AM. SHOULD THINK BEFORE YOU ACT, HOPEFULLY YOU ACT BETTER NEXT TIME.

Adrian Beadel

2 years ago

DO NOT DO BUSINESS WITH THIS COMPANY. I hired them to do the tile and carpet work in my new construction home. I had numerous communication issues with Zeke, the owner. When the work was complete he sent a partial invoice to my builder and I gave my builder a check , as I have with every other vendor. To my surprise I recieve a certified letter that he is going to place a lien on my house if the bill isn’t paid. I immediately went to his business to find out what is going on. When he arrived he was very hostile. I asked him if he called the builder or myself to locate his payment before attempting a lien.He said he called the builder but not me because I was not his customer. I called my builder and he was already on his way with the check. I asked Zeke how much I still owed so I could pay him the remainder and he refused to tell me instead he calls the police and says I am trespassing. The police asked me to leave, which I did. I did however want to complete my business with him with witnesses present since he is clearly shady. I had my builder get the remaining invoices from Zeke (which he never sent ro anyone) and take him the check to finalize the bill. He was very rude and unprofessional. Unless you like having someone initiate a lean against you and call the police for no reason you should do business elsewhere.

AnT N.

3 years ago

Zeke was great. Have been here twice and got great service. Appointment with Zeke, but while waiting other staff always asked if there was anything they could help with. Lots of different options to choose from. If you need tile, or carpet come here.

Elmer Hickman

3 years ago

Had items we needed. Friendly staff made it easy.

Adam Wilhelm

3 years ago

Great customer service! Very knowledgeable!