Overview:
American Products Inc is a flooring store located in Raleigh, NC, specializing in a wide range of flooring materials and supplies. The company is praised for its quality products and attentive customer service.
Services Provided:
– Flooring supplies
– Hardwood flooring options
– Flooring sealers
Timings:
Monday to Friday 8 AM to 5 PM
Closed on Saturdays and Sundays
Contact Information:
Phone: (919) 861-6471
Website: http://www.ampro-online.com/
Customer Reviews and Sentiment:
American Products Inc has received a high overall rating of 4.8 stars based on 41 reviews.
Positive feedback highlights the company’s excellent prices, premium quality products, and exceptional customer service. Customers appreciate the friendly staff and timely service.
Examples of positive reviews include:
“Great prices and premium products!” – Luster Exterior Cleaning LLC
“The hardwood floor options are great…beautiful floors on their way within 48 hrs!” – Todd Defren
“Timely service and a great selection of supplies sets them apart…” – Matt Poole
However, there are some negative sentiments regarding order fulfillment and communication. A complaint mentioned issues with receiving the wrong product, lack of tracking information, and delays, leading to frustration.
Examples of negative reviews include:
“I placed an order for flooring sealer… this has been a nightmare.” – Andrew Lindberg
Review Summary:
Positive Sentiments: High-quality products, great prices, excellent customer service, and speedy service.
Negative Sentiments: Issues with order fulfillment, communication challenges, and delays.
Additional Ratings:
BirdEye: 4.8 stars based on 41 reviews, reinforcing the overall positive sentiment among customers.
Total Lead Smart Rating: 8.5/10
This rating considers the overwhelming positive feedback regarding products and customer service, while also taking into account the isolated negative experiences related to order issues.
Conclusion:
American Products Inc stands out as a reliable choice for flooring supplies in Raleigh, NC, known for their quality and customer-focused approach. However, potential customers should be cautious about the occasional issues some have experienced with order fulfillment.
Member Since August 2024
Listing Id 329545