Big Bobs Flooring Outlet

Bob Miller

2 weeks ago

David Eggert at Big Bobs was so helpful in helping us pick out the right flooring for our kitchen. He brought samples to our south Minneapolis home so we could see them in our light. The installer, Nick, was so good about helping us decide on the pattern we wanted, moving appliances, staining base molding to match our cabinets and cleaning up after the job was done. Overall, a very good experience.

Kathy Proft

5 months ago

Great. Very personable and professional. Timely too.

Ashley Mitteness

10 months ago

I recently got new carpet put in my basement and I could not be happier. It is so nice plush and soft on the toes. I worked with David and he was so easy and pleasant to work with not pushy like other places and knowledgable to direct me to what I wanted even tho i had no idea what to ask for. Carpet was also installed very quickly within my short time window of a couple weeks. I will recomment this place to anyone looking for flooring… Also has great deals on rugs! Bonus!

Emily Elsham

a year ago

We had a great experience with Big Bobs! We purchased LVP for our kitchen/dining room renovation and while it went well overall, this was about the only part of the project that was flawless from start to finish. We took our time figuring out what style we wanted and Dave was very patient with us, allowing us to bring home samples several times to find the right one. Dave placed the order for us and everything came within a week or so. Scheduling the install was easy peasy and the installer was on time, efficient and extremely professional. I truly don’t think it would have been possible to have a better experience. Thank you!

Alissa Hoyme

a year ago

I recently got vinyl plank flooring in my basement from Big Bob’s and was very happy with the whole experience. David was super helpful getting everything picked out and set up, and communication was excellent. I’m particularly impressed with the installers. The stairs are perfect, and I also needed some wood trim installed, which matches so well no one would know it’s not original.

Eric Works!

a year ago

If you want Amateur hour- go with this company. The Mowhawk product itself (LVT) seems good and feels solid. 2 different staff measured and calculated amount of flooring needed for 2 floors. Needless to say not enough flooring was ordered for one of the floors so on install day it could not be completed. Unfortunately it was my bathroom and the toilet had been pulled (which is a best practice) to facilitate correct install of LVT. After 7 days I had to have the toilet reinstalled as I was told that product had been reordered but there was no known date my flooring would be available. 17 days after the original install date my floor was completed. Had to have the toilet uninstalled and reinstalled again. I would not recommend this company to do your flooring work, you have been warned. In no way shape or form will this company post a critical review on their website, again you have been warned. I feel as if the positive reviews I read while doing my research were for a different company or faked because they don’t reflect my experience at all. Updated 1-14-2023 Some of the seams of the LVT are opening up. the only fix is to put some glue in the opening and use a rubber mallet to move the tile back to close the gap. The biggest waste of money I have ever had.

Peter Pentz

2 years ago

We were VERY happy with our new carpet and bathroom flooring. The installer was on time for both days (even a bit early!) and both installers did a fantastic job. They also went above and beyond in fixing our bathroom floor and stretching our older carpet in the basement. Definitely a 4 out of 5 stars. David, our sales Rep was also A+ in all the steps of our installation process!!

Kris Tiessen

2 years ago

I initially worked with Dave to select flooring for my basement (3 rooms, family room, two hallways) in early 2020 but ended up putting the flooring project on hold until recently. The same flooring wasn’t available and costs for what was available were higher than what I wanted to spend so I was pretty disappointed, but Dave offered to keep an eye out for new products that would fit what I was looking for and would be a similar fit for my budget. He called not long after to let me know a product was just coming available that would be similar to the one I’d liked previously and had samples sent to me. Once I selected the color, it was a quick couple week turnaround for the ordering and to have the installation scheduled! The installer, Dan, was so easy to work with. He moved the few furniture pieces I had in each room as part of the job and offered to put on floor protectors if I had them while putting the furniture back so the feet wouldn’t scratch the floor. He kept the space clean through the process so I didn’t have to worry about my kids stepping on anything and did an excellent job on the installation. Highly recommend Big Bob’s, Dave and Dan were easy to work with and so helpful and the flooring looks wonderful!

Colleen Boyce

2 years ago

Excellent customer service from start to finish. Answered all my questions, about product choices, pricing, scheduling installation, etc. All without stress or fast-talk hard selling. The Installation team was prompt and professional, arrived & finished on time, and cleaned up the site great. Dave E., Sales Manager, is conscientious, friendly, courteous and quick to respond to questions, return calls, and keep me informed throughout the process. He knows his business and likes his job — that’s important! I’d call Dave and his team again for future flooring projects.

Roxie Knight

2 years ago

Very pleased with the service we received and quality of the product – just very very great experience all the way around!!!