Mid-South Fence And Decks,LLC in Nashville, Tennessee 37207

Mid-South Fence And Decks,LLC

3534 Dickerson Pike, Nashville, TN 37207

4.2 (58 reviews)

Overview:
Mid-South Fence And Decks, LLC is a fence contractor located in Nashville, TN. The company specializes in various fencing solutions and deck installations, aiming to deliver quality products and services to its customers.

Services Provided:
– Fence installation
– Deck construction
– Concrete patios

Timings:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (615) 848-8997
Website: http://midsouthfenceanddecks.com/

Customer Reviews and Sentiment:
Mid-South Fence And Decks, LLC has received varied feedback from customers, resulting in a rating of 4.2 stars based on 58 reviews.

Positive feedback highlights the company’s efficiency, quality of work, and professionalism. Customers have praised their responsiveness and the quality of finished projects.

Examples of positive reviews include:
“I am very pleased with the fence in my backyard… I would definitely recommend them.” – Marcia Pope
“Carlos and his crew did a great job… They are hard working and professional!” – Kiki Shuxteau
“Highly recommend them. They were responsive, fast and did a great job.” – Alice Ying Nie

However, there are several negative experiences noted, primarily concerning issues with scheduling and communication failures.

Examples of negative reviews include:
“After waiting 10 minutes… I had to leave.” – Frank J. Miles
“No call back after estimate agreed on.” – Lauren S
“Stood me up for an estimate.” – Katelynn Fox

Review Summary:
Positive Sentiments: Professionalism, quality work, efficiency, responsive service, thorough clean-up.
Negative Sentiments: Communication issues, missed appointments, high quotes compared to competitors.

Additional Ratings:
Google Reviews: 4.2 stars based on 58 reviews, indicating a general customer satisfaction but noting specific complaints.
Total Lead Smart Rating: 5.5/10, calculated based on substantial positive feedback balanced against significant complaints regarding service reliability and communication.

Conclusion:
Mid-South Fence And Decks, LLC demonstrates a mix of strong workmanship and project satisfaction, particularly in their installation services. However, potential customers should be aware of the recurring issues with scheduling and customer communication, which may affect the overall experience.

Member Since July 2024

Listing Id 140869

Contact Info

3534 Dickerson Pike, Nashville, TN 37207
(615) 848-8997
Lead Smart Rating :
5.5/10.0

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Listing location

3534 Dickerson Pike, Nashville, TN 37207

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Reviews

Morethan Concerned

10 months ago

**************BEWARE !*************** This company tries to PRICE GOUGE customers big time !!!!! Some guy named Carlos came by to quote a basic medium size deck. I had other quotes from contractors and made sure all the details (materials & labor) were all comparable. His quote was 3X higher than the other quotes !?! This is abject greed and needs to be stopped by not doing business with companies like this. If you accept these insulting quotes, you’re condoning them and it will only get worse.

Frank J. Miles

a year ago

We had an appointment setup for 10:00 this morning. After waiting 10 minutes, I called the office & they said Carlos was running late & asked if I could wait 20 minutes. I agreed. After 25 more minutes, I called the office again and they said he was 5 minutes away. I let them know that if he wasn’t here in 5 minutes, I was leaving. I waited another 10 minutes and left. I can understand running a little late but running an hour late & not communicating proactively is unacceptable.

Jane Winters

a year ago

Had appointment to get estimate at 10:00-11:00 with no show. Called at 11:45 saying they were running late. Made another appointment for 3:00-4:00. Showed up at 4:30 as I was getting ready to leave home. Went with another company.

Marcia Pope

2 years ago

I am very pleased with the fence in my backyard. The post were dug secured on Monday. On Tuesday the fence was completed. The men cleaned up the area and were very efficient. I would definitely recommend them.

Lauren S

2 years ago

No call back after estimate agreed on. Guess they didn’t want my money 🤷‍♀️ …

Katelynn Fox

2 years ago

Stood me up for an estimate

Frankie C

2 years ago

Great deal on products

Thomas Annastas

2 years ago

They were recommended by my brother and when the owner came out to look and give us a quote, he was real friendly and honest. It took 2 days and you didn’t know anyone was here.

Kiki Shuxteau

2 years ago

Carlos and his crew did a great job for my house! They quickly delivered the concrete patio after my Contractor defaulted on me and left a huge mess. Carlos and his crew are hard working and professional! We love to do business with them!

Alice Ying Nie

2 years ago

Highly recommend them. They were responsive, fast and did a great job.