Island Fence in Hialeah, Florida 33010

Island Fence

711 E Okeechobee Rd, Hialeah, FL 33010

4 (98 reviews)

Overview:
Island Fence is a well-established fence contractor located in Hialeah, FL. With over 40 years in the business, they specialize in a variety of fencing solutions, particularly known for their expertise in chain link fences suitable for the Florida market. The company prides itself on high-quality customer service and professionalism.

Services Provided:
– Fence Installation
– Fence Repair
– Permit Assistance
– Consultation for Various Fence Types (especially chain link)

Timings (Example: Monday to Saturday 9 AM to 5 PM):
Monday to Friday: 9 AM to 5 PM
Closed on weekends.

Contact Information:
Phone: (305) 888-9090
Website: http://islandfence.com/

Customer Reviews and Sentiment:
Google Reviews: 4.0 stars based on 98 reviews.

Positive feedback emphasizes excellent customer service, knowledgeable staff, and professionalism. Customers have praised their attentive service and effective consulting.

Examples of positive reviews include:
“Excellent attention! Recommended come and ask for Mr. Manuel ☺️” – Marliet Vasquez
“I needed a NOA for my fence… customer service is alive and well at Island Fence.” – Rick Drew
“They got the permit approved much quicker than expected and did the work.” – Elizabeth Bernstein

On the downside, one customer expressed frustration with delays and lack of communication after paying a deposit.

Example of a negative review:
“Terrible service, I am still waiting for my fence… I will encourage you to never work with this vendor.” – Jorge Campodonico

Review Summary:
Positive Sentiments: Excellent customer service, knowledgeable staff, timely work, friendly and attentive service.
Negative Sentiments: Communication issues, delays in service after deposits.

Additional Ratings:
BirdEye: 4.0 stars based on 98 reviews, reflecting a consistent level of customer satisfaction but with notable complaints.
Total Lead Smart Rating: 7.0/10 – This rating reflects strong customer service and expertise but is tempered by the notable complaint regarding service delays and communication issues.

Conclusion:
Island Fence is a reliable choice for fencing services in Hialeah, FL, particularly valued for their professionalism and comprehensive service offerings. However, potential customers should be mindful of the reported delays and communication issues before proceeding with their projects.

Member Since July 2024

Listing Id 138432

Contact Info

711 E Okeechobee Rd, Hialeah, FL 33010
(305) 888-9090
Lead Smart Rating :
7.0/10.0

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Listing location

711 E Okeechobee Rd, Hialeah, FL 33010

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Reviews

Marliet Vasquez

3 weeks ago

Excellent attention ! Recommended come and ask for Mr. Manuel ☺️

Rick Drew

3 months ago

I needed a NOA for my fence and was treated exceptionally well by Evelyn and the rest of the staff. It’s nice to know that customer service is alive and well at Island Fence

Florentino Egusquiza

3 months ago

Excellent, famiky owned business, over 40yrs, very knowledgeable all types of fences, specially chain link for Florida. Good prices, and customer service.

fernando ruiz

4 months ago

A company with many years of experience…an excellent price and professionalism

Israel Boffill

5 months ago

They have a man named Manny at the counter, a very good person, very friendly, very attentive and very patient to do the work to your liking, thank you very much

Jorge Campodonico

6 months ago

Terrible service, I am still waiting for my fence, took 50% deposit back in may 2023 and until know we have no fence, Started the permit process on October 2023, and lack of response in the city website, I will encourage you to never work with this vendor.

Ivana Rodríguez

6 months ago

Excellent company, good prices. Very professional, above all, good experience. Your salesman Iván is a charming person, very kind and very concerned about his customers.

Christina Puentes

7 months ago

Island fence is great! They are patient, knowledgeable and provide great services. Thank you Island Fence! High recommend.

John Santamaria

7 months ago

Excellent products and knowledgeable staff.

Elizabeth Bernstein

a year ago

I had a fantastic experience with Island Fence. They built a 50-foot wood fence for me, but the job was complicated because my neighbors were encroaching on my property, refused to get off, and tried at every step to stop the work. I had contacted many other fence companies to do the job, but they all refused to deal with getting a City of Miami permit or with my neighbors. Island Fence came out, gave me a very quick and reasonable estimate, got the permit approved much quicker than expected, and did the work. They showed up on time and were very communicative and easy to work with. They even helped me remove all the concrete my neighbors had put on my property as an encroachment. They were professional and the owners were in touch with me constantly throughout the process. And the fence itself looks great–it is built exactly right and it passed the city’s inspection immediately. I can’t say enough about how great Island Fence is. It is the best company, of any kind, I’ve worked with in Miami.