Overview:
Island Fence is a well-established fence contractor located in Hialeah, FL. With over 40 years in the business, they specialize in a variety of fencing solutions, particularly known for their expertise in chain link fences suitable for the Florida market. The company prides itself on high-quality customer service and professionalism.
Services Provided:
– Fence Installation
– Fence Repair
– Permit Assistance
– Consultation for Various Fence Types (especially chain link)
Timings (Example: Monday to Saturday 9 AM to 5 PM):
Monday to Friday: 9 AM to 5 PM
Closed on weekends.
Contact Information:
Phone: (305) 888-9090
Website: http://islandfence.com/
Customer Reviews and Sentiment:
Google Reviews: 4.0 stars based on 98 reviews.
Positive feedback emphasizes excellent customer service, knowledgeable staff, and professionalism. Customers have praised their attentive service and effective consulting.
Examples of positive reviews include:
“Excellent attention! Recommended come and ask for Mr. Manuel ☺️” – Marliet Vasquez
“I needed a NOA for my fence… customer service is alive and well at Island Fence.” – Rick Drew
“They got the permit approved much quicker than expected and did the work.” – Elizabeth Bernstein
On the downside, one customer expressed frustration with delays and lack of communication after paying a deposit.
Example of a negative review:
“Terrible service, I am still waiting for my fence… I will encourage you to never work with this vendor.” – Jorge Campodonico
Review Summary:
Positive Sentiments: Excellent customer service, knowledgeable staff, timely work, friendly and attentive service.
Negative Sentiments: Communication issues, delays in service after deposits.
Additional Ratings:
BirdEye: 4.0 stars based on 98 reviews, reflecting a consistent level of customer satisfaction but with notable complaints.
Total Lead Smart Rating: 7.0/10 – This rating reflects strong customer service and expertise but is tempered by the notable complaint regarding service delays and communication issues.
Conclusion:
Island Fence is a reliable choice for fencing services in Hialeah, FL, particularly valued for their professionalism and comprehensive service offerings. However, potential customers should be mindful of the reported delays and communication issues before proceeding with their projects.
Member Since July 2024
Listing Id 138432