Turner-Wilson Fence Company in Mobile, Alabama 36608

Turner-Wilson Fence Company

7900 Foxfire Dr, Mobile, AL 36608

3.8 (43 reviews)

Overview:
Turner-Wilson Fence Company is a fence contractor located in Mobile, Alabama. This company specializes in various fencing solutions, catering to both residential and commercial needs, and is known for its quick response times and reasonable pricing.

Services Provided:
– Fence installation
– Privacy fencing
– Fence repair
– Customer consultations and quotes

Timings:
Monday to Friday: 8 AM to 6 PM
Saturday: 9 AM to 2 PM
Closed on Sundays.

Contact Information:
Phone: (251) 635-1500
Website: https://www.turnerwilsonfence.com/

Customer Reviews and Sentiment:
Turner-Wilson Fence Company currently holds a rating of 3.8 stars based on 43 reviews.

Positive feedback highlights the company’s professionalism, quick response, and fair pricing. Customers appreciate the quality of work and the willingness of the team to help, even in challenging weather conditions.

Examples of positive reviews include:
“Very pleasant individuals who went out of their way to be helpful.” – Chase Davis
“Great company worked well with me and got it done very quickly.” – Dustin Felps
“Have had multiple fences done by them and all have turned out great.” – Conner Roberts

However, there are notable complaints regarding communication issues and delays in service, especially during peak times like hurricane season.

Negative sentiments include:
“My calls were never answered and never received any responses to my voicemails.” – Joseph McGinnis

Review Summary:
Positive Sentiments: Professionalism, quick responses, quality fencing, reasonable pricing, helpful staff.
Negative Sentiments: Poor customer service, communication breakdown, delays in service.

Additional Ratings:
BirdEye: 3.8 stars based on 43 reviews, indicating a balance of positive and negative customer experiences.
Total Lead Smart Rating: 6.5/10, reflecting a decent level of customer satisfaction but also acknowledging the significant concerns raised by some clients regarding communication and service delays.

Conclusion:
Turner-Wilson Fence Company appears to be a solid choice for fencing solutions in Mobile, AL, appreciated for their quality work and customer service. However, prospective customers should be mindful of the mixed reviews concerning communication and responsiveness.

Member Since July 2024

Listing Id 140593

Contact Info

7900 Foxfire Dr, Mobile, AL 36608
(251) 635-1500
Lead Smart Rating :
6.5/10.0

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7900 Foxfire Dr, Mobile, AL 36608

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Reviews

Chase Davis

a month ago

Just put up some privacy fencing for me today. Very pleasant individuals who went out of their way to be helpful. Answered or returned calls promptly. Worked around uncooperative weather. Fair pricing.

Dustin Felps

5 months ago

Great company worked well with me and got it done very quickly loved how it all turn out

Conner Roberts

7 months ago

Very professional and reasonable. Have had multiple fences done by them and all have turned out great.

Nicole Nikki

7 months ago

I haven’t decided yet on service but they were very quick to respond and come give a quote for the job! Much appreciated!

Scott Wilson

a year ago

I called Turner Wilson Fence and they came out and gave me a quote on the same day. Their price was excellent and they did a pro job on my fence.

eleissia everett

a year ago

I just got a new fence installed and it is perfect. Couldn’t ask for a better job.

Priscilla Young

3 years ago

Contacted 3 days ago for a quote, no response yet.

Marion Murr

3 years ago

I cannot imagine anyone complaining about the time it took this company to get their job done. Can you imagine how many people they had to satisfy after the hurricanes that hit us. Please, sit back an wait your turn. Two young men, Hunter and Connor, repaired ours on Saturday and we are so happy with their results. These young men worked all day, without a break and our yard is pure perfection. Thank you Hunter and Connor and thank you Turner Wilson.

ivy hines

3 years ago

Can’t say enough good things about this company! Hurricane Sally destroyed our entire privacy fence and our yard for that matter, but these guys built us back and it looks fantastic! From start to finish with customer service, to quality and the best price in town, we are very happy customers. All my calls went answered and they did everything I asked. They even came all the way to Daphne to help us out. Almost all of my neighbors have requested their information! They take pride in their work and I would highly recommend them to anyone! Thank you Turner-Wilson Fence Company!

Joseph McGinnis

3 years ago

Tried to use this business and get in touch with them to install a fence after hurricane damage and was promised by their secretary someone would come out which never happened. My calls were never answered and never received any responses to my voicemails. My new fence was installed by a more professional company. Tried again for fence debris removal and gave them the benefit of the doubt due to the busy hurricane season. They again promised dates but never came out. I don’t know if the secretary doesn’t communicate to the contractors or what, but there is clearly a break down in communication with this company. I do not recommend this company to anyone. Overall poor customer service.