Zeh Plumbing Heating and Cooling

Overview:
Zeh Plumbing Heating and Cooling is a reputable HVAC contractor located in Waynesboro, VA. The company specializes in plumbing, heating, and cooling services, providing reliable solutions for both residential and commercial needs.

Services Provided:
– Plumbing and drain services
– Heating system repairs and diagnostics
– Air conditioning repairs
– Installation of HVAC systems
– Emergency repairs

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on any days? Yes, closed on weekends.

Contact Information:
Phone: (888) 403-6727
Website: http://www.zehplumbing.com/

Customer Reviews and Sentiment:
Zeh Plumbing Heating and Cooling has received generally positive feedback with a rating of 4.3 stars based on 72 reviews across various platforms.

Positive sentiments emphasize the company’s promptness, professionalism, and effective service. Customers have expressed satisfaction with the timely responses and knowledgeable technicians.

Examples of positive reviews include:
“Had a kitchen drain refit that was beyond my abilities. Good company, good plumber.” – Jack Craig
“Collin was very professional and helpful and determined to get our heat up and running again.” – Denna Sawyer
“Great experience with this company… Everyone was professional and great with communication.” – Ryan Campbell

However, there are some complaints regarding delays and billing issues, which have affected a portion of the customers’ satisfaction.

Examples of negative reviews include:
“Had to leave for work soon after he got here due to him being late.” – Alttara Scheer
“Spent 5 minutes fixing our sink, then sent the bill in the mail with a nice additional $50 fee.” – WC

Review Summary:
Positive Sentiments: Prompt service, professional technicians, effective repairs, good communication, and fair pricing.
Negative Sentiments: Issues with lateness, billing discrepancies, and some service failures.

Additional Ratings:
BirdEye: 4.3 stars based on 72 reviews, reflecting a solid reputation with a few noted concerns.
Better Business Bureau (BBB): The business is not accredited but maintains a satisfactory profile with minimal complaints.
Total Lead Smart Rating: 7.5/10

Conclusion:
Zeh Plumbing Heating and Cooling appears to be a reliable choice for HVAC services in Waynesboro, VA, recognized for their professional approach and efficient service. However, potential customers should be aware of some negative feedback regarding delays and billing before making a decision.