Overview:
Calculated Comfort is an HVAC contractor located in Central Point, Oregon. The company provides a range of heating, ventilation, and air conditioning services to residential customers, focusing on prompt and professional service in emergency repair situations.
Services Provided:
– HVAC installation and repair
– Emergency AC repair
– Maintenance of heating and cooling systems
Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Contact Information:
Phone: (541) 690-8391
Customer Reviews and Sentiment:
Calculated Comfort has received a mix of positive and negative feedback across various platforms:
Google Reviews: 4.2 stars based on 39 reviews.
Positive sentiments highlight the company’s prompt and professional service, with customers appreciating the knowledgeable staff and efficient work.
Examples of positive reviews include:
“Very prompt and professional! Kept in contact with updates on emergency repair of AC unit.” – Carol Wilson
“Great people… Incredibly knowledgeable and fast.” – Andrea Lewis
However, some negative reviews express significant customer dissatisfaction, particularly concerning poor communication and unmet service promises.
Examples of negative reviews include:
“This dude is so shady… started a job in Feb- ripped me off.” – Rebecca Harris
“These people are the absolute most incompetent and disrespectful people I have dealt with this year.” – Mzatt Rzoberts
Review Summary:
Positive Sentiments: Prompt service, knowledgeable staff, efficiency, respectful interactions.
Negative Sentiments: Poor communication, complaints regarding unfinished jobs, unresolved issues.
Additional Ratings:
BirdEye: 4.2 stars based on 39 reviews.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating).
Total Lead Smart Rating: 6.8
Conclusion:
Calculated Comfort offers a range of HVAC services and has received both positive and negative feedback from customers in Central Point, OR. While many appreciate the quick response and professionalism of the staff, there are notable complaints regarding service reliability and communication issues. Potential customers should weigh these factors when considering the company for HVAC needs.
Member Since August 2024
Listing Id 401825