Michiana Heating & Air Conditioning

Overview:
Michiana Heating & Air Conditioning is a prominent HVAC contractor located in Niles, MI. With a strong reputation for quality service, the company specializes in heating and cooling solutions for residential customers, ensuring their homes are comfortable year-round.

Services Provided:
– HVAC installation
– HVAC repair
– Air conditioning maintenance
– Heating system services
– Customer service

Hours of Operation:
Monday to Friday: 8 AM to 5 PM
Closed on Saturday and Sunday

Contact Information:
Phone: (269) 684-8778
Website: https://michianahvac.com/?utm_source=google&utm_medium=organic&utm_campaign=gbp

Customer Reviews and Sentiment:
Michiana Heating & Air Conditioning has received mostly positive reviews across various platforms:

Google Reviews: 4.8 stars based on 347 reviews.

Positive feedback emphasizes the professionalism, punctuality, and courteousness of the technicians. Customers appreciate the quality of work and thorough service.

Examples of positive reviews include:
“Ric was prompt, courteous and professional.” – Lisa Lindzy
“Luis Sanchez and Tymari Brown were very professional and friendly.” – Darla Curry
“Technician Ric are friendly, on-time, knowledgeable and honest.” – Sue Ryan

However, there is a notable negative review:
“Awful service. They overcharge and the workers smoke and vape in my house.” – Baby Ravens

Review Summary:
Positive Sentiments: Professionalism, prompt service, courteous and friendly technicians, quality work, and thorough clean-up.
Negative Sentiments: Occasional complaints about overcharging and unprofessional behavior from some workers.

Additional Ratings:
BirdEye: 4.8 stars based on 347 reviews, reflecting a strong overall satisfaction with just a few instances of negative feedback.
Better Business Bureau (BBB): The business is accredited and holds a BBB rating of A+.

Total Lead Smart Rating: 9.0

Conclusion:
Michiana Heating & Air Conditioning stands out as a reputable HVAC service provider in Niles, MI, primarily known for its high-quality workmanship and excellent customer service. While the majority of feedback is exceedingly positive, potential customers should be mindful of the occasional negative reviews.