Barnett’s Heating & Air Conditioning in Berea, Kentucky 40403

Barnett’s Heating & Air Conditioning

104 Spring Cir Dr, Berea, KY 40403

4.8 (101 reviews)

Overview:
Barnett’s Heating & Air Conditioning is an HVAC contractor located in Berea, KY. The company is known for providing reliable heating, ventilation, and air conditioning services, catering to both residential and commercial clients.

Services Provided:
– HVAC repair
– HVAC installation
– Emergency HVAC services
– Preventative maintenance
– HVAC consultations and quotes

Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (859) 986-1802
Website: https://barnettheatingandcooling.com/

Customer Reviews and Sentiment:
Barnett’s Heating & Air Conditioning has received high praise across multiple platforms:

Google Reviews: 4.8 stars based on 101 reviews.

Positive feedback highlights the company’s quick response, professionalism, and knowledgeable technicians. Customers appreciate the effective communication and the quality of work provided.

Examples of positive reviews include:
“Anytime I have an issue I call Barnett’s. They arrive within 20 minutes and are always knowledgeable.” – Rebecca Noble
“I can’t say enough good things about this business. They are very responsive, honest, and will work out what you want.” – Roxanne King

The complaint noted involved a delay in receiving a receipt after service, which detracted from the overall experience.

Review Summary:
Positive Sentiments: Quick response times, professionalism, knowledgeable staff, effective communication, and quality service.
Negative Sentiments: Issues with post-service documentation and administration.

Additional Ratings:
BirdEye: 4.8 stars based on 101 reviews, reflecting consistent customer satisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been no complaints in the last three years.
Total Lead Smart Rating: 9.0

Conclusion:
Barnett’s Heating & Air Conditioning is highly regarded for its prompt and professional HVAC services in Berea, KY. While the overwhelming majority of customer feedback is positive, potential clients may encounter minor administrative issues. Overall, they are a reliable choice for HVAC needs.

Member Since August 2024

Listing Id 397046

Contact Info

104 Spring Cir Dr, Berea, KY 40403
(859) 986-1802
Lead Smart Rating :
9.0/10.0

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Listing location

104 Spring Cir Dr, Berea, KY 40403

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Reviews

Rebecca Noble

2 weeks ago

Anytime I have an issue I call Barnett’s. They arrive within 20 minutes and are always . Each worker has been knowledgeable of issue. I trust them for any HVAC issues!

Doug Wylie

2 weeks ago

Always a pleasure to have Barnett’s for service and sales. They treat you right which is rare anymore.

Phyllis Bullock

a month ago

I got a service call scheduled the next day. The technician arrived on time, quickly diagnosed and explained the problem. He just as quickly fixed the problem. I was impressed by his knowledge and professionalism in dealing with it. I highly recommend Barnett’s.

Roxanne King

2 months ago

I can’t say enough good things about this business. They came out and gave me a solid quote. I ended up doing something totally different, but I would recommend them for your HVAC needs! They are very responsive, honest and will work out what you want.

Leslie B

2 months ago

Wonderful service! Highly recommend

Cecil Cochran

2 months ago

On time as stated from phone call the day before. However, still waiting on receipt. Don’t think techs should have to do service and also do responsible for collecting payment and doing receipts as well. They have a certain skill set and office administration isn’t it. Not at the prices we’re paying for said services. 5 star for work performed. 1 star for after service office administration work performed. Not techs fault however. You can do better! 7 hrs after service and still no receipt 🤷🏻‍♂️

Frank Wojdyla

5 months ago

Mike and his team has done a great what the install of the central air unit/ heat pump. They were always helpful if I had questions. Thanks Barnett for another job well done Frank

Harlan Szczeblewski

5 months ago

Great service. Explained everything that was going on in terms i could understand. Fast service, even came out on a sunday for us.

Paula White

5 months ago

Called Barnett HAVC late morning for an emergency house call. The technician arrived a couple hours later, was friendly, informative, and knowledgeable about my the problem with my HVAC system.

chris mullins

6 months ago

Blower motor went out in my furnace in the middle of the night. Called them first thing the next morning and they were there within 2 hours of my call. Very professional and got my unit up and running in no time at all.