CW Suter Services in Sioux City, Iowa 51101

CW Suter Services

1800 11th St, Sioux City, IA 51101

4.9 (387 reviews)

Overview:
CW Suter Services is a leading HVAC contractor located in Sioux City, IA. The company is highly regarded for its heating and cooling services, providing reliable solutions for both residential and commercial clients. With a solid reputation based on customer satisfaction, CW Suter Services has built a strong presence in the local market.

Services Provided:
– HVAC installation and repair
– Central air unit services
– Furnace servicing
– Emergency repair services

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (712) 252-3007
Website: https://www.cwsuter.com/?utm_source=GBP

Customer Reviews and Sentiment:
CW Suter Services has received generally positive feedback across various review platforms:

Google Reviews: 4.9 stars based on 387 reviews.

Positive sentiments highlight the company’s prompt service, professional technicians, and effective communication:
“Great company & employees. Always on time, nice, & respectful.” – Tammy Knoll
“Excellent communication and service!” – Tyson Herbold
“Our furnace broke down on Christmas night… he was willing to come out to see if he could fix…” – Tonia Abell

However, some customers have expressed dissatisfaction, particularly regarding customer service issues:
“This company’s customer service really sucks…” – Kelley VanDorn

Review Summary:
Positive Sentiments: Timely service, professional technicians, quick issue resolution, and strong customer support.
Negative Sentiments: Customer service challenges and some service area limitations.

Additional Ratings:
BirdEye: 4.9 stars based on 387 reviews, reflecting consistent customer satisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited with a rating of NR (No Rating).

Total Lead Smart Rating: 8.7

Conclusion:
CW Suter Services is a highly rated HVAC contractor in Sioux City, IA, known for its dedication to customer service and high-quality workmanship. Despite a few negative reviews regarding customer service experiences, the overall feedback is overwhelmingly positive, making them a solid choice for heating and cooling needs in the area.

Member Since August 2024

Listing Id 450352

Contact Info

1800 11th St, Sioux City, IA 51101
(712) 252-3007
Lead Smart Rating :
8.7/10.0

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1800 11th St, Sioux City, IA 51101

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Reviews

Jackie M.

2 months ago

I had a tech come out to fix my central air unit. He was very kind and was able to find the issues very quickly. I would highly recommend them for your heating and cooling needs.

Kelley VanDorn

3 months ago

This company’s customer service really sucks. They serviced our furnace last fall and now when it goes out during a cold snap 6 months later and they make the appointment but turns out they don’t service our area. Thanks for letting us know jerks.

Tammy Knoll

4 months ago

Great company & employees. Always on time, nice, & respectful.

Tonia Abell

6 months ago

Our furnace broke down on Christmas night. We called the after hours line and right away he picked up and was willing to come out to see if he could fix, as it was one of those cold nights. He drove from his rural area home 40 minutes away and discovered right away that the flint burned out. He went to the shop and couldn’t find the exact part but had something to get temporary running . We were leaving for family vacation in two days . He was back the next day with the part and fixed in time for us not to worry while we were gone. It was above and beyond our expectations. Thank you CW Suter

Luke Dawson

7 months ago

Great service. Tech was friendly and professional.

Tyson Herbold

7 months ago

Excellent communication and service!

Carol

7 months ago

Timely service, caught a major problem before it caused trouble and had it fixed rapidly. V friendly technicians

Sarah Nelson

7 months ago

Customer service and the technician were very nice. The part that stopped working on my furnace needed to be ordered. It was VERY expensive:( I was without heat for 5 days but the Suter tech brought two space heaters and customer service called to check to see if we needed more.

Steve Felix

7 months ago

Great Service, as usual! Waiting on Glyco for System, Then Service complete! Thanks!

Monica Lopez (Kita)

7 months ago

Customer service was great and the technician was very professional and explained everything to me and no hidden charges! One hundred percent recommended