Aire Serv of Valparaiso in Valparaiso, Indiana 46383

Aire Serv of Valparaiso

3602 Evans Ave Suite B, Valparaiso, IN 46383

4.7 (214 reviews)

Overview:
Aire Serv of Valparaiso is an HVAC contracting company located in Valparaiso, Indiana. With over 214 reviews and a strong rating of 4.7 stars, the company specializes in providing heating and cooling services, including maintenance, installation, and repair of HVAC systems.

Services Provided:
– HVAC installation and repair
– Furnace maintenance
– Air conditioning service
– Duct cleaning
– Customer service and home consultations

Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays.

Contact Information:
Phone: (219) 203-1112
Website: https://www.aireserv.com/valparaiso/?cid=LSTL_ASV-US000187&utm_source=gmb&utm_campaign=local&utm_medium=organic

Customer Reviews and Sentiment:
Aire Serv of Valparaiso has received a mix of positive and negative reviews:

Google Reviews: 4.7 stars based on 214 reviews.

Positive sentiments highlight the company’s professionalism, prompt service, and expertise:
“Great service, great people. Thank you so much!” – Monica Gruia
“Very happy with Airserv, sales was great and the service team was great.” – Tyler Gordy
“Office is kind and professional, and we always appreciate the care and expertise.” – coDIOda

However, there are some complaints regarding communication issues and service quality:
“Very poor quality. Had a furnace installed and it never worked right.” – Jonathan Peceny
“Unprofessional and likely some sort of pyramid scheme.” – Kathryn Denzine

Review Summary:
Positive Sentiments: Professionalism, high-quality service, knowledgeable staff, and good customer relationships.
Negative Sentiments: Communication issues, service delays, and quality concerns leading to customer dissatisfaction.

Additional Ratings:
BirdEye: 4.7 stars based on 215 reviews, reinforcing the positive feedback mostly regarding service quality.
Better Business Bureau (BBB): The business has a profile with a BBB rating of A+ and no complaints reported in the last three years.
Total Lead Smart Rating: 7.9

Conclusion:
Aire Serv of Valparaiso presents as a strong option for HVAC services in Valparaiso, IN, recognized for its professional service and customer care. Despite some complaints regarding communication and service quality, the overall feedback is predominantly positive, making it a recommended choice for heating and cooling solutions.

Member Since August 2024

Listing Id 456177

Contact Info

3602 Evans Ave Suite B, Valparaiso, IN 46383
(219) 203-1112
Lead Smart Rating :
7.9/10.0

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Listing location

3602 Evans Ave Suite B, Valparaiso, IN 46383

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Reviews

Marianne Kiss

a week ago

I’ve been a customer for 10+ years. They do all the maintenance on my furnace and air conditioner. I have a yearly contract for the maintenance and it’s a great. I highly recommend them.

Kathryn Denzine

3 weeks ago

Unprofessional and likely some sort of pyramid scheme. I responded to a neighborhood Facebook group about a group rate in the neighborhood with this company for duct cleaning. After having to argue with the neighbor to even get the name of the company, I can’t get a hold of them by phone. I do get some text back that sounds a little scammy but I moved forward as it was a good deal. Fast forward to the day of and I get a confirmation from a different number, then a delay from another new number. Then suddenly they have the schedule wrong and can’t get to me until after the 6hr window originally provided. When I said that won’t work and I don’t want to reschedule I was contacted by three different people, one hours later at 930 at night about rescheduling. None of the people I spoke to seem to communicate with each other or have any idea what is going on. Thank God I didn’t give them any money.. do not recommend!

Paul Ford

2 months ago

Mike Teall came over to give me a quote. He was professional, understanding of my situation and really worked hard with us and the finance folks to get to a solution. Next day he and Travis came over, installed the unit, took the old one away. Honestly these guys blew my mind, they knew their stuff, and after having other vendor quotes last year, Aireserv are highly competitive. I cannot say enough good things about them, just hire them asap.

coDIOda

4 months ago

Office is kind and professional, and we always appreciate the care and expertise from the service team.

Monica Gruia

6 months ago

Great service, great people. Thank you so much!

Tyler Gordy

6 months ago

Very happy with Airserv, sales was great and the service team was great. Home office was helpful as well. Highly recommend.

Joe Young

6 months ago

They were quick and very professional. Would highly recommend them in the future.

Jonathan Peceny

8 months ago

Very poor quality. Had a furnace installed and it never worked right. They had company come out to try and repair furnace and they tried to overcharge me for a part and labor by over 300%. Luckily I listen to people around me and went with a new company. I wouldn’t recommend this company to my worst enemy.

Kim Trial

8 months ago

Needed my furnace cleaned called ,,a company to come out and look at my furnace apparently I needed a new one, I had a good salesman come to my house and show me different furnaces and plans. Mike , we picked the one we wanted and had a great guy come out and put it in for us. Ramon did our furnace,, very well done very very nice guy,, well thank you all for a job well done.

Deborah Laverty

8 months ago

Great experience with John. He was on time and very professional. He diagnosed our problem and solved it within a short time.