Overview:
Western Electrical Services, Inc. is an electrician service located in Sumner, WA. The company provides a range of electrical services including repairs, maintenance testing, and installation of electrical systems.
Services Provided:
– Electrical repairs
– Maintenance testing
– Acceptance testing
– Residential and commercial electrical services
Hours of Operation:
Monday to Friday 8 AM to 5 PM
Contact Information:
Phone: (253) 891-1995
Website: http://westernelectricalservices.com/
Customer Reviews and Sentiment:
Western Electrical Services has received mixed reviews across various platforms:
Google Reviews: 3.3 stars based on 8 reviews.
Positive feedback mentions the great quality of work and customer treatment. Customers appreciate the hands-on approach and responsiveness of the service technicians.
Examples of positive reviews include:
“Great service” – Jonathan Wolff
“I love this place… They treat customers like family!” – Nicholas Sharp
However, there are complaints regarding communication issues, particularly with phone support which has hindered some customer interactions.
Negative sentiments include:
“I can’t get the lady who answers the phone to transfer me to a sales person… I finally hung up.” – Jerry Rasmussen
Review Summary:
Positive Sentiments: Quality of work, customer treatment, hands-on service.
Negative Sentiments: Poor phone communication, difficulty in reaching sales personnel.
Additional Ratings:
BirdEye: 3.3 stars based on 8 reviews, reflecting a divide in customer satisfaction.
Total Lead Smart Rating: 5.0
Conclusion:
Western Electrical Services, Inc. in Sumner, WA, offers quality electrical work and values customer interactions but faces challenges in communication. Potential customers should be aware of these mixed sentiments before engaging their services.
Member Since August 2024
Listing Id 453032