Hughes Electrical & HVAC Services, LLC

Stephen Bryant

3 months ago

Excellent coordination and execution among office staff and crews during all steps of installation and start up. Very pleased. James Hughes has excellent product knowledge, runs a tight ship, and provides thorough customer education during startup.

David Bouve

3 months ago

I don’t usually write Google reviews, but the experience and service we had with Hughes warrants one. If you live in Memphis, and with all due respect to MLGW, you know we are prone to outages – thunderstorms in summer, ice storms in winter. We got a lot of quotes for Generac home back up generators, and we got a wide range of prices and installation plans. Cutting to the chase – you will probably pay a little more and wait a little longer to go with Hughes Electrical. However, after seeing and hearing about neighbors with generators installed improperly, we realized this was an important investment in our home that we needed to trust was done right. James Hughes attended to the installation and turn on/test personally. Generac units themselves cost what they cost – what you are paying for includes the expertise, experience, and service after the fact. I could not recommend them more highly! (Postscript – we got our unit set up 10 days ago, and on 6 April the power to our neighborhood dropped out for about 4 hours, and the generator kicked on and did exactly what it was supposed to do. We had power, internet, everything we needed. Thank you James!)

abbott jordan

3 months ago

Had a Generac whole house generator installed. Everyone in this company were helpful, knowledgeable and informative. Due to demand, there was some delay in getting the unit installed, but the electrical and gas installations and hookups when smoothly with good quality work. The quote I got was thousands of dollars less than the others I obtained. The owner was hands on providing the original assessment and quote and followed up with personally providing the start-up and thoroughly going over the features of the unit. I couldn’t ask for better service.

Jim Kucharik

5 months ago

This may sound like a repeat of other posts, but that is because we are all in agreement. Hughes Electric did a FANTASTIC job from start to finish of our Generac Generator purchase. James (the owner) did the initial estimate and final set up and explanation of the machine. I asked him of he had someone else to help with the final walk through’s and he said he does them all by himself, to make sure everything is right, his name on the line. Now THAT’S integrity. The office staff and both installation teams are TOP NOTCH. Courteous, respectful, performed excellent work and great cleanup afterwards. I’d rate the entire experience at 100% but that seems too low! Such an pleasant surprise in this day and age of quickie installations just to take your money. Don’t shop, just stop and call Hughes Electric! Outstanding!

Michael Rallings

6 months ago

Hughes Electrical & HVAC Services is one of the most professional companies that I have worked with. They were recommended by my uncle for a Generac that was installed this year before a week-long power outage in the Memphis Area. I love my Generac, and now use Hughes for my HVAC needs. The staff is prompt, skilled, and courteous. Choosing Hughes was one of the best decisions I have made and I recommend them for any electrical or HVAC needs.

Tommie Peel

7 months ago

They installed a Generac generator at my house they were all very professional and did a fantastic job I would recommend them to anyone

Richard Hall

7 months ago

I just had a Generac generator installed and the entire team was great to work with. They showed up on time, worked all day and were fun to talk to. They explained everything to me and when the system was turned on, they checked to make certain that it was working perfectly. I couldn’t recommend Hughes Electricial enough to anyone looking to add a generator to their home. Not counting that their price was over $4000 less than the next Generac quote I received!

Daniel McLeod

8 months ago

We had a Generac whole home generator installed. James Hughes and his crews were extremely professional and the finished result was polished. James came out himself to provide the quote and it was all inclusive without any gotchas or add-ons. He was polite, knowledgeable, and straightforward. I would definitely recommend them to anyone looking for a whole home generator.

Steven Bloomfield

8 months ago

Tammy and James are outstanding professional people in getting things done for you. The Service to deal with them is great. The workers were wonderful installing everything on time for me. Tammy was able to work with me around my schedule so they can do the electrical and gas and James came out on Sunday to do the start up which it was outstanding. That was the reason why I went with Hughes ELECTRIC company, you can get in touch with them 24 hours a day to do service on your unit. Great company.

Linda Gibson

8 months ago

We decided to get a whole house generator after a series of power outages in Bartlett this past summer. The reviews of Hughes were good and their quote was thousands less than that of a well-known competitor. The entire process went smoothly and everyone involved was knowledgeable and PROMPT. The final part of the installation was yesterday and we decided at that time to also have Hughes install a ventless fireplace in the next couple of weeks.