Overview:
Captain Electric is an electrician service based in Lexington, SC, located at 117 Prides Way. They offer a variety of electrical services to both residential and commercial clients.
Services Provided:
– Electrical installation
– Electrical repairs
– Ceiling fan installation
– Customer service
– Troubleshooting electrical issues
Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on Saturdays and Sundays
Contact Information:
Phone: (803) 957-8505
Website: http://thecaptainelectric.com/
Customer Reviews and Sentiment:
Captain Electric has received mixed reviews across various platforms:
Google Reviews: 3.8 stars based on 18 reviews.
Positive feedback emphasizes their knowledgeable staff and fair pricing. Customers appreciate the professionalism of some electricians and the quality of service provided.
Examples of positive reviews include:
“John was on time, kind, and knowledgeable. Great Customer Service!!” – Ashley Nicole
“Very professional. Fair pricing and timely response.” – P LEBECQ
“They are great people to work with and very professional company.” – joshua carson
The complaints focus on poor communication, unprofessional behavior from drivers, and issues with responsiveness.
Negative feedback includes:
“Very unprofessional drivers.” – Southkak Landlawd
“Number disconnected.” – Timothy Vogt
Review Summary:
Positive Sentiments: Knowledgeable staff, fair pricing, professional behavior, good customer service.
Negative Sentiments: Poor communication, unprofessional driving, delayed responses.
Additional Ratings:
BirdEye: 3.8 stars based on 18 reviews, reflecting similar sentiments about the company’s performance.
Total Lead Smart Rating: 6.2
Conclusion:
Captain Electric may be a reasonable choice for electrical services in Lexington, SC, particularly noted for knowledgeable staff and fair pricing. However, potential customers should be aware of the mixed reviews and consider the negative feedback before making a decision.
Member Since August 2024
Listing Id 426380