Central Oregon Heating, Cooling & Plumbing

Overview:
Central Oregon Heating, Cooling & Plumbing is a reputable HVAC contractor located in Bend, Oregon. The company offers a wide range of services, primarily focusing on heating, cooling, and plumbing solutions, ensuring customer satisfaction with professional and efficient service.

Services Provided:
– Heating system repairs
– Air conditioning services
– Plumbing solutions
– Installation of heat pumps
– Water heater services
– General HVAC maintenance

Hours of Operation:
Monday to Saturday: 8 AM to 6 PM

Contact Information:
Phone: (541) 227-6258
Website: https://coheating.com/?utm_source=google&utm_medium=organic&utm_campaign=gbp

Customer Reviews and Sentiment:
Central Oregon Heating, Cooling & Plumbing has garnered a high overall rating of 4.8 stars based on 863 reviews across different platforms.

Positive feedback emphasizes their professionalism, prompt service, and knowledgeable staff. Customers have lauded them for effective troubleshooting and quick service responses, which are vital in urgent situations.

Examples of positive reviews include:
“Great job fixing heat pump very knowledgeable and professional job” – Larry Starkel
“Very professional staff and they know their business!” – Sparks Family
“Prompt, professional and efficient.” – Matt Oakes

However, there are some negative sentiments, particularly regarding communication and follow-ups. One review mentioned delays in getting a repair estimate, which led to customer dissatisfaction.

Negative feedback includes:
“Still no one has contacted me about my estimate.” – Louis Weathers

Review Summary:
Positive Sentiments: Professionalism, efficiency, prompt service, knowledgeable technicians, effective HVAC solutions.
Negative Sentiments: Communication issues, delays in estimates or follow-ups.

Additional Ratings:
BirdEye: 4.8 stars based on 863 reviews, showcasing consistent high customer satisfaction.
Better Business Bureau (BBB): The business has a profile with a rating of A+, indicating a strong commitment to resolving customer issues.

Total Lead Smart Rating: 8.6

Conclusion:
Central Oregon Heating, Cooling & Plumbing stands out as a reliable choice for HVAC services in Bend, OR, particularly noted for their professionalism and quick service. However, potential customers may want to be prepared for varying experiences regarding communication.