Edwards Electrical Services

Overview:
Edwards Electrical Services is an electrical contractor located in Meridian, MS. The company specializes in a range of electrical services, catering to both residential and commercial clients.

Services Provided:
Electrical installations, electrical repairs, commercial electrical services, residential electrical services.

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (601) 483-2384
Website: http://edwards-electric.com/

Customer Reviews and Sentiment:
Edwards Electrical Services has received mixed reviews across various platforms:

Google Reviews: 3.6 stars based on 13 reviews.

Positive feedback highlights the company’s friendly staff and solid work ethic. Customers appreciate the quality of service from employees, noting a supportive work environment for staff.

Examples of positive reviews include:
“Great folks!” – Jody Fowler
“Great company to work for and do very good and safe work” – GUNNER NATION (Rhino)

On the other hand, negative reviews reveal significant issues with customer service, particularly regarding communication and response times. Several customers reported frustrations with a lack of returned calls.

Examples of negative reviews include:
“I called several times over 2 weeks and never received the courtesy of a returned phone call.” – Richard Green
“Called several times and was always sent to Miranda’s voicemail.” – Phrank Edwards

Review Summary:
Positive Sentiments: Friendly and supportive staff, quality of work, good environment for employees.
Negative Sentiments: Poor customer service, issues with communication, unanswered calls.

Additional Ratings:
BirdEye: 3.6 stars based on 13 reviews, reflecting a similar trend of customer satisfaction with notable dissatisfaction regarding responsiveness.
Better Business Bureau (BBB): The business has a profile but is not accredited. There is no available rating from BBB, but some customer dissatisfaction regarding communication is noted.
Total Lead Smart Rating: 5.5

Conclusion:
Edwards Electrical Services appears to be a mixed-choice for electrical services in Meridian, MS. While praised for its friendly staff and work quality, potential customers should be cautious about the reported communication issues before engaging the company for services.