Overview:
Graf Electric is a reputable electrical service provider located in Wichita, Kansas. Known for its efficient and professional approach, the company offers a range of electrical services to both residential and commercial clients.
Services Provided:
– Electrical repairs
– Electrical installation
– Panel upgrades
– Estimates for future work
– Prompt and professional service
Hours of Operation:
Monday to Friday 8 AM to 5 PM
Contact Information:
Phone: (316) 686-2090
Website: http://www.grafelectric.com/
Customer Reviews and Sentiment:
Graf Electric has received generally positive feedback with an impressive 4.7-star rating based on 103 reviews.
Positive sentiments highlight the company’s efficiency, professionalism, and reasonable pricing. Customers appreciate being provided with clear estimates and commend the expertise of the technicians.
Examples of positive reviews include:
“Right on time, very efficient and priced great. Will definitely use again.” – Phyllis Burch
“Great people and I’m happy with the work.” – Chris J
“Extremely happy with Graf Electric! Very responsive and communicative throughout the whole process.” – Jessica McBee
However, some negative reviews point to poor customer service experiences and issues with technician knowledge. These reviews reflect dissatisfaction regarding communication and service quality.
Examples of negative reviews include:
“Very bad electrician who represent a bad side for such us a big company. I don’t recommend it at all.” – Sarah Sa
“There is an electrician there who gave a bad representation to the company.” – Haeidi Sa
“Appointment was for 830 or nine… didn’t seem to understand what he needed to do.” – mark smith
Review Summary:
Positive Sentiments: Professionalism, efficiency, responsiveness, clear estimates, good communication.
Negative Sentiments: Issues with customer service, technician knowledge, and communication problems.
Additional Ratings:
Total Lead Smart Rating: 7.4/10
Conclusion:
Graf Electric demonstrates a solid reputation as an electrical service provider in Wichita, KS, with many satisfied customers praising their professionalism and efficiency. However, prospective clients should take note of a few negative experiences related to service quality and communication that might affect their decisions.
Member Since August 2024
Listing Id 459040