Fromm – Electric Supply Counter & Headquarters Office

Overview:
Fromm – Electric Supply Counter & Headquarters Office is an electrical supply store located in Reading, PA. The company specializes in providing a wide range of electrical supplies to both personal and commercial customers and aims to deliver exceptional service and knowledgeable assistance.

Services Provided:
– Electrical supplies
– Commercial lighting solutions
– Personalized customer assistance
– Knowledgeable staff

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on Saturdays and Sundays

Contact Information:
Phone: (610) 374-4441
Website: http://www.frommelectric.com/

Customer Reviews and Sentiment:
Fromm – Electric Supply has received a mix of positive and negative reviews across various platforms:
Google Reviews: 4.3 stars based on 24 reviews.

Positive feedback often highlights the store’s friendly staff, helpfulness, and exceptional service. Customers have expressed satisfaction with the knowledge and assistance provided by the employees.

Examples of positive reviews include:
“Perfect place for all of ones electrical needs and the staff working there are very friendly and super helpful.” – Mike Reider
“Great service what more can you say.” – Mark Ohrenich
“I spoke with a gentleman whose name was Dean. Dean was very helpful and knowledgeable.” – All Things Bridal

However, there are some negative sentiments indicating dissatisfaction with staff morale and pricing issues.

Examples of negative reviews include:
“The people who work here are absolutely miserable.” – Snake Bite
“Seems as if I paid much more that what is listed on the box.” – Steve Breen

Review Summary:
Positive Sentiments: Friendly staff, helpful service, knowledgeable employees, and quick assistance.
Negative Sentiments: Unpleasant staff interactions and perceived pricing discrepancies.

Additional Ratings:
BirdEye: 4.3 stars based on 24 reviews, reflecting a similar trend of customer satisfaction with mentioned issues.
Total Lead Smart Rating: 7.0

Conclusion:
Fromm – Electric Supply Counter & Headquarters Office is a reputable choice for electrical supplies in Reading, PA, valued for its helpful and knowledgeable staff. However, potential customers may want to consider the mixed reviews regarding staff demeanor and pricing before visiting.