Kilowatt Electric & Lighting

Overview:
Kilowatt Electric & Lighting is an electrical supply store located in Miami, FL. The company specializes in providing a wide range of electrical supplies and customer service tailored mainly for contractors as well as residential customers.

Services Provided:
Electrical supplies, customer service, competitive pricing, knowledgeable staff.

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (305) 261-3600
Website: www.kilowattselectric.com

Customer Reviews and Sentiment:
Kilowatt Electric & Lighting has received mixed reviews across various platforms:

Google Reviews: 4.4 stars based on 197 reviews.

Positive feedback highlights the company’s excellent service, knowledgeable staff, and good customer care.

Examples of positive reviews include:
“Great service!” – Manuel Claro
“Excellent excellent excellent service” – Yi
“Great attention to customer service” – Tony Peña

However, several reviews express dissatisfaction with customer service, especially for walk-in customers and pricing practices.

Examples of negative reviews include:
“Do not go here unless you are a contractor… awful customer services” – Alejandro Treto
“Very bad service and they have a man at the door who is very rude” – Alexis Gonzalez

Review Summary:
Positive Sentiments: Excellent service, knowledgeable staff, attentive customer service.
Negative Sentiments: Poor treatment of walk-in customers, high prices, and rude behavior from staff members.

Additional Ratings:
BirdEye: 4.4 stars based on 197 reviews, demonstrating a similar mix of satisfaction and dissatisfaction among customers.
Total Lead Smart Rating: 6.8

Conclusion:
Kilowatt Electric & Lighting appears to be a decent choice for electrical supplies in Miami, FL. While many customers praise the staff’s knowledge and service, potential customers should be cautious regarding the mixed reviews about customer treatment and pricing, particularly for those who do not have contractor accounts.