Thompson Solutions Group

Overview:
Thompson Solutions Group is a contractor-based company located in Omaha, NE, specializing in electrical services. They have established a reputation for providing responsive and professional service to their customers.

Services Provided:
– Electrical repairs
– Breaker panel replacements
– Quick response and scheduling
– Professional and courteous staff

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (402) 891-9480
Website: https://thompsonsolutionsgroup.com/

Customer Reviews and Sentiment:
Thompson Solutions Group has received a mix of positive and negative feedback across various platforms:

Google Reviews: 4.4 stars based on 16 reviews.

Positive feedback highlights the company’s quick response, professionalism, and quality work. Customers have appreciated the expertise of their electricians and the overall service experience.

Examples of positive reviews include:
“10 STARS if I could!” – Jeff Yates
“Very impressed… they were kind, courteous… cost was very fair.” – Tessa Pandil
“Great Company. They are always professional.” – Allen Brunner

On the downside, some reviews mention poor phone manner and limited responsiveness:
“They were really rude on the phone.” – Stephen Pechar

Review Summary:
Positive Sentiments: Quick response time, professionalism, courteous and knowledgeable staff, fair pricing.
Negative Sentiments: Some customer service complaints regarding phone interactions.

Additional Ratings:
BirdEye: Not available
Better Business Bureau (BBB): Not available
Total Lead Smart Rating: 7.2

Conclusion:
Thompson Solutions Group is recognized for its reliable electrical services in Omaha, NE. The firm boasts a solid reputation for professionalism and responsiveness, though potential customers should be aware of some mixed reviews related to customer service interactions.