Overview:
Deck Barn is a specialized deck builder located in Somerville, NJ. With a focus on providing comprehensive decking solutions, they assist customers with design, materials, and project execution. The company is well-regarded for its knowledgeable staff and commitment to quality work.
Services Provided:
– Deck resurfacing
– Custom deck design
– Supply of decking materials
– Assistance with permitting and installation
Timings:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays
Contact Information:
Phone: (732) 934-2249
Website: http://www.deckbarnnj.com/
Customer Reviews and Sentiment:
Deck Barn has received positive feedback across multiple platforms, with a Google rating of 4.8 stars based on 13 reviews.
Positive sentiments emphasize the company’s excellent customer service, knowledgeable staff, and efficient project completion. Customers highlighted the helpfulness in the design process and satisfaction with the final results.
Examples of positive reviews include:
“Scott helped with everything the entire time… Would highly recommend.” – Marc Blumberg
“We are very happy with the result.” – Susan Tanner
“Great customer service couldn’t ask for a better experience.” – Jeff Alte
However, there was a negative review regarding customer communication regarding damaged items, leading to some disappointment.
Examples of negative feedback include:
“I reached back to get them replaced and no response for 2 weeks… Disappointed.” – iyaz khan
Review Summary:
Positive Sentiments: Knowledgeable staff, responsive service, quality materials, efficient project execution, helpful design guidance.
Negative Sentiments: Communication issues regarding product replacements, delays in response.
Additional Ratings:
BirdEye: 4.8 stars based on 13 reviews, consistent with customer satisfaction trends.
Total Lead Smart Rating: 8.5/10. This rating reflects overall positive experiences and satisfaction while acknowledging the isolated communication issue.
Conclusion:
Deck Barn stands out as a strong choice for decking services in Somerville, NJ, especially valued for their knowledgeable staff and customer-centric approach. However, prospective customers should consider the occasional communication issues noted in reviews.
Member Since July 2024
Listing Id 133339