nerys cleaning co in Arlington-TX, Texas 76010

nerys cleaning co

2301 Miriam Ln #3226, Arlington, TX 76010

5 (30 reviews)

Overview:
Nerys Cleaning Co is a reputable house cleaning service located in Arlington, TX. With a perfect rating of 5.0 stars, the company has built a strong reputation for delivering high-quality cleaning services to its clients. They specialize in various cleaning tasks, including deep cleaning and regular housekeeping.

Services Provided:
– Deep cleaning
– Regular housekeeping
– Move-in/move-out cleaning
– Thorough cleaning of homes

Timings:
Monday to Saturday, 9 AM to 5 PM

Contact Information:
Phone: (682) 230-3070

Customer Reviews and Sentiment:
Nerys Cleaning Co has received overwhelmingly positive feedback from its customers, reflected in its 5.0 stars from 30 reviews on Google.

Positive sentiments highlight their professionalism, thoroughness, timeliness, and attention to detail. Customers frequently commend the staff for going above and beyond in their cleaning efforts.

Examples of positive reviews include:
“I have found the one! … They went above and beyond my expectations!” – Amy Holmen
“This was the best home cleaning I’ve ever had.” – Rhonda Alexander
“They did the best job out of any company I’ve had come before.” – Ginny Campbell

On the other hand, a negative review pointed out a significant issue with customer service and cleaning quality, although it was later noted that the owner agreed to compensate for the damages caused during the cleaning process.

Review Summary:
Positive Sentiments: Exceptional cleaning quality, professional and thorough staff, reliable and timely service.
Negative Sentiments: Limited issues with customer service and one instance of damage to property, though resolved amicably.

Additional Ratings:
Google Reviews: 5.0 stars based on 30 reviews, showcasing the company’s dedication to customer satisfaction.
Total Lead Smart Rating: 8.5/10. This rating reflects the overall positive sentiment from most customers while acknowledging the isolated negative experience, which was eventually addressed by the owner.

Conclusion:
Nerys Cleaning Co appears to be an excellent choice for cleaning services in Arlington, TX, praised for their professionalism, thoroughness, and customer service. Potential clients can expect a high level of satisfaction, although occasional issues with customer relations may need to be monitored.

Member Since July 2024

Listing Id 112941

Contact Info

2301 Miriam Ln #3226, Arlington, TX 76010
(682) 230-3070
Lead Smart Rating :
8.5/10.0

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2301 Miriam Ln #3226, Arlington, TX 76010

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Reviews

Amy Holmen

10 months ago

I have found the one! I have been using cleaning companies for years, and they were just ok, got the job done. I got Nery’s from a friend and I’m so glad I did! I had them clean two homes when I moved and I was amazed of how clean everything was! They went above and beyond my expectations! They were on time, professional and did an awesome job! They took the time to listen to the details I needed and finished on time. I highly recommend them!

Shakeitha Guillory Grant

10 months ago

I hired these ladies to deep clean my mom’s home and she was thrilled with the results. I will now use them monthly for myself. Glad to have found them…. Highly recommended!!!

rhonda alexander

10 months ago

This was the best home cleaning I’ve ever had. Over the years I’ve tried many but I believe I’ve finally found the right people. The ladies were extremely thorough, worked quickly and even cleaned the patio to my front door on the way out!!! Worth every penny! Thank you!!

Adam Lyston

10 months ago

I highly recommend their cleaning service! They show up on time and are very detailed! We are so lucky to have found Nancy to take care of our home for cleaning services!

Sarah Sherman

10 months ago

This is the best cleaning company I have ever used. Professional. Thorough. Thoughtful. The owner is on top of her staff and makes sure I am satisfied each and every time. She and her staff are true professionals. I recommend them without hesitation to anyone who wants their home cleaned right. I’m picky and this company does a phenomenal job!!

Miki P.

a year ago

Worst cleaning service ever, ruined my stainless steel backdrop next to my stove (picture attached) and thought a simple “sorry” should clear the issue. They don’t know how to teach their new cleaners and try to blame them for errors when they should have been taught better, they also lie about their services and what their prices are actually based on by claiming they should get paid more based on just how “dusty” your place is, like what? I suggested they use my Pledge instead of just pushing dust around with water on our wood (water on wood, seriously?) and then they literally left with it when it clearly wasn’t theirs! Also suggested they wear shoe coverings I provided for them myself that I paid for out of my own pocket so that they don’t walk dirt over the areas they just cleaned and they ended up slipping them off. They don’t speak a lick of english, tell you to let them know if everything is good enough afterwards, then become incredibly rude when you are able to show them that there’re a few things that they missed. Incredibly rude and condescending customer service when they don’t understand you, which is all the time and was just the worst. It took them over 2 and a half hours with 4 people to clean less than 700 sq ft and they had the gall to tell me it was because my home was as big as a mansion (it’s a one floor one bedroom one bathroom condo I kid you not). For reference, my other house in a different state is 3 floors, over 2200 sq ft, 3 bedrooms and 2 bathrooms, and that take 2 hours max with 2 people for better quality work at $25 cheaper than what this company charges. Yes I know, just ridiculous. You can find any better service than this for not much more expensive at all, and doing so would save you so much time and headache that it’s well worth it to look elsewhere. DO NOT RECOMMEND AT ALL, Do yourself a favor and LOOK ELSEWHERE Edit: I am raising my one star review up to a four-star review because the owner smoothly agreed to pay for all the damages and in the past (about 3-4 visits prior), they’d always done a good job.

Rachel Johnson

a year ago

They are Awesome! My home has never been so clean and organized. Very professional with a great price!!

2006landan

a year ago

I have only used them twice so far, but they do a very good job of cleaning and work fast.

Ginny Campbell

a year ago

I scheduled a deep clean and then monthly cleanings after. They did the best job out of any company I’ve had come before. Everything was cleaned throughly and looked great. I can’t wait for them to come again. Such a relief finding a good cleaning company.

Noelle Hauck

a year ago

They did a beautiful job and were very thorough thank you so much