Serenity Clean of Columbus

Serenity Clean of Columbus

Available
location 1000 E Dublin Granville Rd, Columbus, OH 43229
4.9 (47 reviews)

Overview:
Serenity Clean of Columbus is a professional house cleaning service located in Columbus, OH. The company is known for its thorough cleaning and customer-oriented services, aiming to provide a satisfying experience for its clients.

Services Provided:
– House cleaning services
– Detailed cleaning
– Quick scheduling
– Attention to detail

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (614) 686-7576
Website: https://www.serenityclean.com/columbus-ohio

Customer Reviews and Sentiment:
Serenity Clean of Columbus boasts an impressive rating of 4.9 stars based on 47 reviews across various platforms.

Positive feedback highlights the company’s professionalism, thoroughness, and the quality of cleaning provided. Customers have praised their reliability, attention to detail, and excellent customer service.

Examples of positive reviews include:
“Serenity Clean is Fantastic! Our cleaner woman was so kind, reliable, & hard working!” – Gretchen Wells
“Awesome attention to detail, very respectful of our space – we will absolutely use them again!” – Amanda Oxenham
“Such a great job by the ladies…the house was sparkling clean.” – Phil Smith

The negative reviews point to issues with inconsistent cleaning, including neglected areas and damages to property, leading to customer dissatisfaction.

Examples of negative reviews include:
“The house looked no different… if you’re looking for a good home cleaning I’d look elsewhere.” – Szabo Insurance
“They forgot to vacuum the master bedroom, didn’t clean the dining room table, and we dealt with a couple household items getting broken.” – lindsay lamberjack

Review Summary:
Positive Sentiments: High-quality cleaning, punctual service, professional and friendly cleaners, great attention to detail.
Negative Sentiments: Inconsistent cleaning results, damage to property, unresolved complaints regarding service quality.

Additional Ratings:
BirdEye: 4.9 stars based on 47 reviews, reflecting a strong customer satisfaction trend with minor issues reported.
Total Lead Smart Rating: 8.5/10. This rating is derived from the high average rating and the overall customer satisfaction despite some reported inconsistencies in service. While the business enjoys a solid reputation, the negative feedback on service quality cannot be overlooked.

Conclusion:
Serenity Clean of Columbus stands out as a reputable choice for house cleaning services in Columbus, OH. Their commitment to customer satisfaction and attention to detail is highly praised, but potential customers should consider the mixed reviews concerning service consistency and address any specific concerns before booking.

business

Member Since July 2024

Listing Id 100208

Contact Info

  • address 1000 E Dublin Granville Rd, Columbus, OH 43229
  • phone (614) 686-7576
  • Lead Smart Rating :
  • 8.5/10.0
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Listing location

  • address 1000 E Dublin Granville Rd, Columbus, OH 43229
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