House Cleaning Service Whitestone in Queens, New York 11357

House Cleaning Service Whitestone

1434 150th St #528, Queens, NY 11357

2.3 (3 reviews)

Overview:
House Cleaning Service Whitestone is a house cleaning service located in Queens, NY. The company provides cleaning services for residential clients, aiming to offer a high-quality cleaning experience.

Services Provided:
– Deep cleaning
– Regular apartment cleaning
– Luxury cleaning services

Timings (Example: Monday to Saturday 9 AM to 5 PM):
Not specified.

Contact Information:
Phone: (929) 605-5051
Website: http://housecleaningservicewhitestone.com/

Customer Reviews and Sentiment:
House Cleaning Service Whitestone has garnered mixed reviews across different platforms:

Google Reviews: 2.3 stars based on 3 reviews.
Positive feedback highlights one customer’s satisfaction with the quality of service, while several others expressed frustration and disappointment.

Examples of positive reviews include:
“Best apartment cleaning service! My house is always cleaned to the highest quality every time!” – Elizabeth Hodgson

Examples of negative reviews include:
“Worse cleaning experience ever!!! If I could give this Company 0 STARS, I would…” – Nunya Bizness
“Avoid this!!!! the worst don’t waste your money…” – abelardo galicia

Review Summary:
Positive Sentiments: High-quality cleaning service experienced by a satisfied customer.
Negative Sentiments: Unprofessional behavior from cleaners, refusal to follow service guidelines, leading to a poor experience for multiple customers.

Additional Ratings:
BirdEye: 2.3 stars based on 3 reviews, reflecting a trend of significant customer dissatisfaction.
Total Lead Smart Rating: 3.5/10
This rating is reflective of the overall negative sentiment from the majority of reviews, with only one positive review standing out amidst a sea of complaints.

Conclusion:
House Cleaning Service Whitestone appears to struggle with service consistency and customer satisfaction, as reflected in the overwhelmingly negative reviews. While there is at least one positive experience noted, potential clients should exercise caution and consider other options based on the significant complaints about the service.

Member Since July 2024

Listing Id 97691

Contact Info

1434 150th St #528, Queens, NY 11357
(929) 605-5051
Lead Smart Rating :
3.5/10.0

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Listing location

1434 150th St #528, Queens, NY 11357

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Reviews

Nunya Bizness

a year ago

Worse cleaning experience ever!!! If I could give this Company 0 STARS, I would, but I can’t so I gave them 1 star instead. I NEVER booked a cleaning service where the cleaner arrived and refused to clean. This particular cleaning Company’s website states, “consist in moving everything possible to clean underneath it.” when I asked the cleaner to pull the stove and refrigerator forward to clean behind, she told me, “No, she would not do that.” I told her to call her boss, which she did. She spoke in Spanish and told her boss of my expectations. She continued to say that this was a deep cleaning service, and it was her second cleaning for the day. After an offer was made to move the kitchen items so she could clean, however, she told her boss something totally different, stating that I did not want her to move anything now, and she left my apartment. Afterward, I called and spoke with the gentlemen who I booked the cleaning appointment with and explained the situation. He said he would call me back after speaking to his representative. The gentlemen called me back saying, unfortunately, the cleaning could not continue for today because the cleaner was not available. I informed him that the cleaner was here in my apartment. She left because she did not want to move the items as directed per the instructions on their website. Never would I book with this company again!

abelardo galicia

2 years ago

Avoid this!!!! the worst don’t waste your money is a scam dishonest people I’m making a complaint to consumers affairs

Elizabeth Hodgson

2 years ago

Best apartment cleaning service! I always book them for my luxury cleaning services! My house is always cleaned to the highest quality every time! Getting my house cleaned every month by them gives me peace of mind! you rock!