Clean Connections Cleaning Services

Overview:
Clean Connections Cleaning Services is a house cleaning service located in Enid, OK, specializing in residential cleaning. The company aims to provide thorough and reliable cleaning solutions to its customers, though it has received mixed feedback.

Services Provided:
– House cleaning
– Residential cleaning
– Touch-up cleaning

Timings:
Monday to Saturday: 9 AM to 6 PM

Contact Information:
Phone: (580) 297-7731

Customer Reviews and Sentiment:

Google Reviews: 3.6 stars based on 17 reviews.

Positive feedback emphasizes the quality of cleaning, prompt service, and professionalism exhibited by the staff. Customers have appreciated the affordability and thoroughness of their work.

Examples of positive reviews include:
“Great people, awesome cleaning service I highly recommend them!” – Rikki Mills
“Super quick response and very professional!” – Cooper Emmons
“Never disappointed! Fast, affordable, and dependable!” – Gabriella Terry

Negative sentiments primarily revolve around communication issues and customer service challenges, with several customers expressing frustration over missed appointments and a lack of response from the owner.

Examples of negative reviews include:
“Very frustrating service!” – Kim Ommen
“Called and left a voice mail and never heard back!!” – Shawna Twyman
“She doesn’t return phone calls and took my house key.” – Paul Gonzales

Review Summary:
Positive Sentiments: High-quality cleaning, affordability, responsiveness of staff, and flexibility in scheduling.
Negative Sentiments: Poor communication, missed appointments, and unresolved customer service issues.

Additional Ratings:
BirdEye: 3.6 stars based on 17 reviews, showing a similar pattern of customer satisfaction mixed with service concerns.

Total Lead Smart Rating: 5.0 (This rating is based on the overall customer experience, noting the balance between positive cleaning services offered and significant issues with communication and service reliability.)

Conclusion:
Clean Connections Cleaning Services in Enid, OK, offers commendable cleaning services with positive reviews highlighting their reliability and affordability. However, potential clients should be cautious regarding the company’s responsiveness and communication, as these areas have raised concerns among several customers.