Waterfalls Cleaning

Overview:
Waterfalls Cleaning is a carpet cleaning service located in Murray, UT. The company specializes in providing professional carpet cleaning solutions, focusing on customer satisfaction and quality service.

Services Provided:
– Carpet cleaning
– Residential cleaning
– Professional service

Contact Information:
Phone: (801) 467-8658

Customer Reviews and Sentiment:
Waterfalls Cleaning has received mixed reviews across various platforms:

Google Reviews: 3.7 stars based on 3 reviews.

Positive feedback highlights the quality of service provided by Mr. Waterfall, with customers appreciating his meticulousness and the transformational results on their carpets.

Examples of positive reviews include:
“Mr Waterfall is by far the best carpet cleaner I’ve ever had. My 27 year old white carpet looks new after he comes!” – Cindi Peckham
“I’ve worked with Kirk for many years and have always been happy. He is knowledgeable, meticulous and honest.” – M & M

The negative feedback points to dangerous behavior while driving the company truck, leading to customer dissatisfaction.

Negative review example:
“Kirk not only endangered my family while driving his company truck, he also threw a water bottle on our car…Dangerous and unprofessional.” – Mike Newcomb

Review Summary:
Positive Sentiments: High-quality carpet cleaning, knowledgeable and meticulous service, friendly customer interactions.
Negative Sentiments: Concerns regarding unsafe driving and unprofessional conduct.

Additional Ratings:
Total Lead Smart Rating: 5.0
This rating reflects the overall customer satisfaction, highlighting notable positive feedback about the quality of carpet cleaning, but also taking into account the serious safety concern raised in one review.

Conclusion:
Waterfalls Cleaning appears to be a capable choice for carpet cleaning services in Murray, UT, particularly praised for its effective cleaning and customer service. However, potential customers should consider the serious safety complaint mentioned in the reviews before making a decision.