Dynamic Carpet Cleaning & Water Extraction

Overview:
Dynamic Carpet Cleaning & Water Extraction is a carpet cleaning service located in Huntsville, TX. The company specializes in carpet cleaning and water extraction services, catering to both residential and commercial clients.

Services Provided:
– Carpet cleaning
– Water extraction
– Upholstery cleaning
– Mitigation services

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (936) 662-4274
Website: http://www.dynamic-carpetcare.com/

Customer Reviews and Sentiment:
Dynamic Carpet Cleaning & Water Extraction has received a positive reception across various platforms:
Google Reviews: 4.6 stars based on 11 reviews.

Positive feedback emphasizes the company’s knowledge, professionalism, and timely service. Customers have noted the quality of work and the reasonable pricing.

Examples of positive reviews include:
“Great to work with and very knowledgeable.” – Micah Fisher
“Hands down the best mitigation and carpet cleaning company in the area.” – Dustin Knight
“Brian is awesome! He upholstered my bed and I couldn’t be more pleased!” – Madison Morgan

The complaints focus on scheduling issues and unprofessional communication, particularly regarding appointment times and responsiveness.

Negative review example:
“Needed carpet cleaning ASAP but had to wait close to a week for an appointment… was extremely disappointed.” – Mauro Carrillo

Review Summary:
Positive Sentiments: Knowledgeable staff, timely and professional service, high-quality work, and reasonable pricing.
Negative Sentiments: Scheduling delays, unprofessional communication, and lack of responsiveness in some instances.

Additional Ratings:
BirdEye: 4.6 stars based on 11 reviews, reflecting consistent customer satisfaction with minor complaints.
Total Lead Smart Rating: 7.5/10. This rating is based on the overall positive sentiment from reviews, quality of service provided, and the presence of a significant complaint about scheduling issues.

Conclusion:
Dynamic Carpet Cleaning & Water Extraction appears to be a reliable choice for carpet cleaning and water extraction services in Huntsville, TX, known for its knowledgeable staff and quality work. However, potential customers should consider the reported scheduling issues as they might impact overall service experience.