Budget Empire Carpet Service in Sacramento, California 95821

Budget Empire Carpet Service

3308 El Camino Ave #451, Sacramento, CA 95821

4.5 (8 reviews)

Overview:
Budget Empire Carpet Service is located in Sacramento, CA, specializing in high-quality carpet cleaning services. The company aims to provide exceptional care for carpets and upholstered furniture, with a focus on customer satisfaction and detailed work.

Services Provided:
– Carpet cleaning
– Upholstery cleaning
– Rug cleaning

Timings (Example: Monday to Saturday 9 AM to 5 PM):
Not specified.

Contact Information:
Phone: (916) 436-7999
Website: https://procarpets.site/

Customer Reviews and Sentiment:
Budget Empire Carpet Service has received generally positive reviews across various platforms:

Google Reviews: 4.5 stars based on 8 reviews.

Positive feedback highlights the company’s exceptional service, attention to detail, and professional staff. Customers have praised their ability to handle delicate items and their thorough cleaning process.

Examples of positive reviews include:
“Jacob and Donovan did an exceptional job cleaning my carpets and upholstered furniture.” – Ashlee Maddox
“Jacob showcased a vast understanding and meticulousness in the carpet cleaning services.” – Kylee Choi
“Fantastic and well looked after carpets.” – Evelyn T

However, there is a notable negative sentiment from one reviewer regarding service reliability and alleged false information about the company’s address.

Example of negative review:
“After these guys flaked on us TWICE, I did a little digging. They list a fake address in Sacramento.” – Geoff Butler

Review Summary:
Positive Sentiments: Exceptional carpet and upholstery cleaning, professional and attentive staff, thorough work, and quick responsiveness.
Negative Sentiments: Issues with reliability, questionable business practices, and an alleged false address.

Additional Ratings:
BirdEye: 4.5 stars based on 8 reviews, reflecting similar customer satisfaction with some concerns raised in isolated reviews.
Total Lead Smart Rating: 7.5/10. This rating reflects generally high customer satisfaction but takes into account the significant negative feedback regarding reliability and transparency.

Conclusion:
Budget Empire Carpet Service is a recommended option for carpet cleaning services in Sacramento, known for their professionalism and high-quality work. However, potential customers should be cautious about the reported service reliability issues and verify the company’s details.

Member Since July 2024

Listing Id 55068

Contact Info

3308 El Camino Ave #451, Sacramento, CA 95821
(916) 436-7999
Lead Smart Rating :
7.5/10.0

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3308 El Camino Ave #451, Sacramento, CA 95821

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Reviews

Ashlee Maddox

3 months ago

jacob and donovan did an exceptional job cleaning my carpets and upholstered furniture. initially, i was a bit anxious about my furniture, but they handled it excellently! they even reached out to see if they could start earlier since they were ahead of schedule. there’s no question, i’ll be using their carpet cleaning services again in sacramento.

Kylee Choi

3 months ago

Jacob from Budget Empire Carpet Service showcased a vast understanding and meticulousness in the carpet cleaning services he offered us. He diligently cleaned and sanitized all our carpets and rugs in Sacramento, with an impressive thoroughness. Jacob was quick to answer all my queries and went above and beyond to guarantee my satisfaction with the finished job. I would certainly recommend them to anyone in Sacramento searching for first-rate carpet care.

Evelyn T

4 months ago

I had a bunch of Persian carpets that hadn’t been professionally cleaned in three decades. Once they were taken care of, they were returned with their original color and vibrancy that I hadn’t seen in years. The work done by Donovan and Jacob was fantastic and my carpets were well looked after and brought back promptly. The carpet cleaning service in Sacramento is certainly commendable.

Brantley Vincent

6 months ago

donovan and jacob are simply the best! They are incredibly detailed in their carpet cleaning and never rush the process. Always punctual and efficient. They even took care of my rug cleaning when I asked them at the last minute. Huge thanks to Budget Empire Carpet Service!!!

Geoff Butler

10 months ago

After these guys flaked on us TWICE, I did a little digging. They list a fake address in Sacramento. Look at it yourself on Google Maps. Their 916 number is a Google Voice number — they could be anywhere.. When I asked them questions about Sacramento, they hung up on me.

Bridget Berg

11 months ago

wonderful cleaning work and professional staff. fantastic job Lasandra! recommend this company.

Brittany Decker

11 months ago

We were delighted with the work we received today! Phil was thorough in cleaning our recliner chairs! The carpet was done well too! nice and clean !

Diamond G

a year ago

I had a rug that I believed was beyond fix and Leonard and his team made it look brand spanking new. The guy probably saved me 1000+ dollars. I cannot endorse this business enough. The fact that he’s a terrifc guy is just a cherry on top