Desert Rose Carpet Cleaning

Overview:
Desert Rose Carpet Cleaning is a professional carpet cleaning service located in Little Rock, Arkansas. They specialize in providing high-quality carpet cleaning solutions, catering to both residential and commercial clients in the area.

Services Provided:
– Carpet cleaning
– Stain removal
– Pet stain cleaning
– General carpet maintenance
– Professional and efficient service

Timings (Example: Monday to Saturday 9 AM to 5 PM):
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (501) 690-3825
Website: https://www.desertrosecarpetcleaning.com/?utm_source=omg-gbp&utm_medium=webclick

Customer Reviews and Sentiment:
Desert Rose Carpet Cleaning has a commendable average rating of 4.6 stars based on 109 reviews.

Positive feedback highlights the company’s efficiency, quality of work, and professional customer service. Customers have expressed satisfaction with the results, stating that their carpets looked and smelled great after cleaning.

Examples of positive reviews include:
“On time, excellent, hard working service. Exceeded our expectations.” – Kathryn Searcy
“My carpet looks and smells great!” – Elecesha Enloe
“They did a great job! Quickly…and cleanly!” – Bev Betts

However, some negative feedback indicates issues with communication and service delays. Customers have raised concerns about receiving inadequate services but noted positive resolutions when they reached out.

Examples of negative reviews include:
“I would not recommend this place!!!” – Willie Funches
“I had poor results… it took me a while to reach the service manager.” – Beverly Hooten

Review Summary:
Positive Sentiments: High-quality results, efficient service, professional staff, impressive customer service.
Negative Sentiments: Communication issues, service delays, isolated negative experiences.

Additional Ratings:
Google Reviews: 4.6 stars based on 109 reviews, indicating a generally positive sentiment among customers.
Total Lead Smart Rating: 8.0/10
This rating reflects a strong customer satisfaction level, despite some isolated complaints regarding service quality and delays. Most customers have had positive experiences, leading to a favorable impression of the business overall.

Conclusion:
Desert Rose Carpet Cleaning stands out as a reliable choice for carpet cleaning in Little Rock, AR, known for their effective services and commitment to customer satisfaction. However, potential customers should be mindful of the few negative experiences reported and ensure clear communication regarding service expectations.