CSM America

Overview:
CSM America is a janitorial services company located in East Point, GA. The company has gained a varied reputation based on employee experiences, reflecting challenges in management and customer service within its operational environment.

Services Provided:
Janitorial services, building maintenance, cleaning services.

Contact Information:
Phone: (404) 892-2626
Website: http://www.csmamerica.com/

Customer Reviews and Sentiment:
CSM America has received a mixed reception, with a fairly low average rating.

Google Reviews: 3.2 stars based on 47 reviews.

Positive feedback, although limited, highlights some positive aspects of the company such as:
“Great company with great building maintenance services.” – Anthony Crosby
“One of the many contractors at ATL to work for.” – LaMar V

However, the negative feedback dominates, with numerous complaints regarding management and work conditions:
“My experience there was the supervisor are mostly young hoodrats, unprofessional lazy liars and Fat.” – Tremayne Davis
“Poor customer service, treat employees like slaves…” – D’Monae Lacole
“The MANAGER IS AWFUL EXTREMELY UNPROFESSIONAL…” – Sharon Crosby

Review Summary:
Positive Sentiments: Competent building maintenance services acknowledged by some employees.
Negative Sentiments: Common themes of unprofessional management, poor communication, and dissatisfaction with workplace culture.

Additional Ratings:
BirdEye: 3.2 stars based on 47 reviews, reflecting a similar trend of dissatisfaction.
Total Lead Smart Rating: 3.0/10. (This rating considers the prevalence of negative sentiments, particularly regarding management and workplace conditions, overshadowing the few positive experiences shared.)

Conclusion:
CSM America appears to have significant challenges related to management and employee satisfaction. While a few reviews highlight their maintenance services positively, the overwhelming feedback indicates serious issues within the company’s operational and management standards. Potential employees or clients should approach with caution, considering the strong negative sentiments expressed by numerous former employees.