Bath Planet Toledo – Expert Bath Pros in Toledo, Ohio 43612

Bath Planet Toledo – Expert Bath Pros

5918 N Detroit Ave, Toledo, OH 43612

2.7 (27 reviews)

Overview:
Bath Planet Toledo – Expert Bath Pros is a bathroom remodeling company located in Toledo, OH. They provide services related to bathroom installations and renovations, but have received mixed feedback from customers regarding their performance and customer service.

Services Provided:
– Bathroom remodeling
– Tub and shower installations
– Walk-in tub installations

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (419) 470-6206

Customer Reviews and Sentiment:
Bath Planet Toledo has received predominantly negative reviews across various platforms.

Google Reviews: 2.7 stars based on 27 reviews.

Positive feedback highlights some instances of professionalism and good installation work, though these sentiments are in the minority.

Examples of positive reviews include:
“Great team. Professional, timely, and really customer service oriented.” – Emily Smith
“The best company ever the installer Elvin was the best that I’ve ever seen in the most helpful list.” – Corey Meidt

Negative sentiments are more prevalent, with several customers expressing deep dissatisfaction with the company. Common complaints include poor customer service, unfulfilled promises, product issues, and unresolved warranty claims.

Examples of negative reviews include:
“I wish I would have read the reviews before buying. Save your money and go elsewhere.” – jackie schumm
“They get rude when you cancel their services. They have terrible social and selling skills.” – Erika Glumb

Review Summary:
Positive Sentiments: Professionalism in certain interactions, timely service.
Negative Sentiments: Poor customer service, misleading promises, unaddressed complaints, product issues, high prices relative to other companies, issues with warranty fulfillment.

Additional Ratings:
BirdEye: 2.7 stars based on 27 reviews, aligning with the trend of customer dissatisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of F. There have been multiple complaints regarding service and warranty issues.

Total Lead Smart Rating: 3.5

Conclusion:
Bath Planet Toledo – Expert Bath Pros appears to struggle with customer satisfaction, facing significant complaints regarding poor service and unfulfilled warranties. While some customers report satisfactory installations, the numerous negative reviews suggest potential clients should proceed with caution and consider alternative options for bathroom remodeling services.

Member Since September 2024

Listing Id 706187

Contact Info

5918 N Detroit Ave, Toledo, OH 43612
(419) 470-6206
Lead Smart Rating :
3.5/10.0

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5918 N Detroit Ave, Toledo, OH 43612

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Reviews

jackie schumm

8 months ago

I wish I would have read the reviews before buying. Save your money and go elsewhere. Used car salesman tactics claimed slip proof, totally not true. Run around when we told them doors were wrong. Flooring was ordered wrong and had to wait even longer. Damaged my walls, 2 holes in drywall. Look elsewhere

charlie wilcox

a year ago

They’re very rude when they mess up they have a tendency of blaming you for their problems can’t even get them to install and a prope time

Michael Partin

2 years ago

installers beware! alot of false promises! they do not pay what they say they will. no medical offered. they short your check. Kevin dose not value installers.

A P

2 years ago

Got tub and shower installed in 2015, with lifetime warranty and guarantee…. they’re out of business now in 2021. The corporate office would do nothing. We’re just out of luck. Don’t do business with Bath planet. Their customer service is awful, not standing behind their install. Grrrrrrrrrr.

Lindsay Boulboulle

3 years ago

The company that installed my shower is out of business. There are no contractors within a two hour drive area that are certified. There is a contractor an hour away that is “familiar” with bath planet that won’t return my calls. I need grab bars installed and if anyone who is not certified or familiar with Bath Planet installs them, my warrantee is voided. So my warrantee is pretty much useless. And I spent so much money on this shower. Is there any contractor or business that is honest any more? This is so upsetting!

Betty Cook

4 years ago

We bought a walk in tub, they installed it beautifully, had trouble once they came out right away to fix it ,,,,,,but 2 years later ,I have been trying to get them back out to fix the Jets button,,, 6 months later nothing, I keep getting the run around, awefull,still nothing

Scott Turner

4 years ago

Very nice Mediterranean food fast service too. My only complaint is the vegetarian platter I ordered to go although very delicious was not what the pics online depicted seemed to be missing some things. But very tasty.

Erika Glumb

5 years ago

They have very high prices for jobs other companies do for 3000 less. They get rude when you cancel their services. They have terrible social and selling skills. They don’t custom make anything and there life time warranty is false. Everything about them is a lie! I would not recommend this company.

Emily Smith

6 years ago

Great team. Professional, timely, and really customer service oriented.

Corey Meidt

6 years ago

The best company ever the installer Elvin was the best that I’ve ever seen in the most helpful list