Waites Construction

Overview:
Waites Construction is a construction company located in Talladega, Alabama. Known for providing a range of construction services, they have garnered attention in the community for their offerings, though not without mixed reviews.

Services Provided:
Concrete work, construction services, customer support.

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (256) 362-2318
Website: http://www.waitesconstruction.com/

Customer Reviews and Sentiment:
Waites Construction has received mixed reviews across various platforms:

Google Reviews: 4.1 stars based on 20 reviews.

Positive feedback highlights aspects such as the quality of service and good interactions with staff, while negative feedback is focused on communication issues and customer service dissatisfaction.

Examples of positive reviews include:
“Great place to go to when you need concrete” – Brenda Sprayberry
“Best place to go” – Darian Pearson
“Awesome company” – Thea Wallace

Negative reviews mention frustrations with customer service:
“I called this company at least 5 times… No one ever showed up!” – Wanda Carden
“Tried for 2 weeks to get someone on the phone… no one called back.” – Rhonda Willingham

Review Summary:
Positive Sentiments: Helpful staff, quality construction services, promptness.
Negative Sentiments: Poor communication, unresponsive customer service, lack of follow-up.

Additional Ratings:
BirdEye: 4.1 stars based on 20 reviews, reflecting a similar trend of customer satisfaction with occasional issues.
Total Lead Smart Rating: 6.0

Conclusion:
Waites Construction offers a variety of construction services in Talladega, AL, with many customers appreciating their quality work. However, prospective clients should be aware of the mixed reviews, particularly regarding communication and customer service issues, before proceeding with their services.