Kitchen & Bath Solutions Showroom, Design, & Remodeling Center in New Braunfels, Texas 78132

Kitchen & Bath Solutions Showroom, Design, & Remodeling Center

3702 IH, 35 South, #108, New Braunfels, TX 78132

4.3 (40 reviews)

Overview:
Kitchen & Bath Solutions Showroom, Design, & Remodeling Center is a family-owned business located in New Braunfels, TX. They specialize in kitchen and bathroom remodeling, offering a range of services to transform outdated spaces into modern and functional areas.

Services Provided:
– Kitchen remodeling
– Bathroom remodeling
– Installation of countertops, sinks, and fixtures
– Custom cabinetry and storage solutions
– Accessibility modifications

Hours of Operation:
Monday to Friday 9 AM to 5 PM
Closed on Saturday and Sunday

Contact Information:
Phone: (830) 609-9311
Website: http://www.kbsolutionstx.com/

Customer Reviews and Sentiment:
Kitchen & Bath Solutions has garnered a mix of reviews across platforms with an average rating of 4.3 stars based on 40 reviews.

Positive sentiments focus on the company’s responsiveness, quality workmanship, and family-like customer service. Satisfied customers have appreciated the attentiveness and daily supervision provided by the staff during the remodeling process, with many highlighting the final results of their projects.

Examples of positive reviews:
– “The work ethics of the personnel… were very impressive. The finished product exceeded our expectations.” – Vince Hoff
– “From the moment we stopped by their showroom… they have been wonderful to work with.” – Susan Schleicher

The negative sentiments primarily revolve around issues of communication and follow-up service. Several customers reported difficulties in contacting the company once payments were made and dissatisfaction with the warranty service.

Example of a negative review:
– “Once they got my money, they were not about to do any more work.” – Robert Williams

Review Summary:
Positive Sentiments: Quality workmanship, family-owned atmosphere, attentive service during projects, great final results, and fair pricing.
Negative Sentiments: Issues with communication, unaddressed complaints regarding warranty service, and difficulties reaching the company by phone.

Additional Ratings:
BirdEye: 4.3 stars based on 40 reviews, showing a balanced perspective on customer satisfaction.
Total Lead Smart Rating: 7.2

Conclusion:
Kitchen & Bath Solutions Showroom, Design, & Remodeling Center stands out for its commitment to quality and a family-oriented approach to remodeling projects in New Braunfels, TX. However, potential customers should tread carefully, considering the mixed reviews and some complaints about communication and service follow-up.

Member Since September 2024

Listing Id 675700

Contact Info

3702 IH, 35 South, #108, New Braunfels, TX 78132
(830) 609-9311
Lead Smart Rating :
7.2/10.0

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3702 IH, 35 South, #108, New Braunfels, TX 78132

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Reviews

Robert Williams

a week ago

They come to you house acting very nice, but I soon found out that once they are paid they will not fix any of their shoddy workmanship. Their 1-year warranty is a joke as they have not repaired anything. I have been waiting almost 2 years for them to repair my floors and cabinets and they have done nothing but give me excuses. I will never work with these people again. Once they got my money, they were not about to do any more work.

Vince Hoff

2 months ago

We recently needed to up-grade the master bath walk-in shower to accommodate special needs for my wife. After meeting Carlos, his wife Sue and their son Alex we knew that we had found the company to do the task. From start to finish, everyone representing the company we came into contact with was a pleasure to deal with. During the construction process Carlos and/or Alex came by at least once a day to make sure all was going well. The work ethics of the personnel actually doing the remodeling work were very impressive. The finished product exceeded our expectations, and we are enjoying using it. We will definitely use Kitchen and Bath Solutions for remodeling efforts that we plan to undertake in the near future.

Susan Schleicher

5 months ago

Highly recommend this local, family-owned business. From the moment we stopped by their showroom to see what they could do for our outdated bathroom to the finished job, they have been wonderful to work with. They converted a tired, worn out garden tub to a beautiful, fully handicap-accessible tile shower; added a large linen closed where the shower had been; and replaced the double sinks with beautiful quartz countertops, new sinks and fixtures. The quality of the workmanship is top notch and Carlos, Sue, Alex and Brittany were in constant touch with us to ensure a job well done. We are thrilled with the results.

Leticia Hernandez

6 months ago

I tried to call and nobody answered the phone calls.

Skylar Obuch

8 months ago

They went ABOVE and BEYOND for our kitchen remodel. Had tears in my eyes seeing the finished product! If you would have seen the kichen before hand you would have wondered how they could have pulled this off. I love these guys!! If I could give them a million stars I would!!!

Irene McGrath

9 months ago

We just had our kitchen done, with countertops, backsplash, new sink faucets, pot filler and wine cooler! The job was done in a week and done very well highly recommend these folks for a great job, special shout out to Victor for his great work as well as all the others, great team! Thanks so very much Jim and Irene.

Lori Waters

9 months ago

We had a great experience with our kitchen and bath renovation. Carlos and Alex were on site daily, supervising their experienced crew and making sure we were happy with the project. They were on schedule, on budget and very helpful with design ideas and solutions. We highly recommend Kitchen and Bath Solutions. We’ve dealt with other reno companies who caused problems and headaches, but this company was top-notch.

Tom Yonko

10 months ago

Great group to work with. We did a bathroom remodel that came out fantastic. They provide support and decorating as well as working with you along the way. It was an excellent team effort and it was so good we are proceeding with the for a Kitchen Remodel and new flooring throughout !! I highly recommend them.

Rob Block

a year ago

This is a great family owned business where the whole family is involved and truly care about your experience. I had the pleasure of meeting them all and felt so welcome in the store…turns out, we even have a mutual friendship with a retired priest from my church. If that was not enough, their prices are fair and great quality.

Kelly Moravits

a year ago

We had a walk-in shower installed. They did absolutely wonderful work and we are so happy with it. Now they are putting new countertops and backsplash. We can’t wait for the reveal!!