Bath Planet of Chicagoland in Lombard, Illinois 60143

Bath Planet of Chicagoland

1051 N Main St Suite B, Lombard, IL 60143

4.3 (544 reviews)

Overview:
Bath Planet of Chicagoland is a bathroom remodeler located in Lombard, IL, specializing in providing modern bathroom renovations. The company is recognized for its diverse range of remodeling services, catering to various customer needs.

Services Provided:
– Bathroom remodeling
– Shower installation
– Custom glass work
– Efficient installation services

Hours of Operation:
Monday to Saturday: 9 AM to 7 PM
Closed on Sundays.

Contact Information:
Phone: (630) 540-2023
Website: https://www.bathplanetlocal.com

Customer Reviews and Sentiment:
Bath Planet of Chicagoland has received mixed reviews across various platforms:

Google Reviews: 4.3 stars based on 544 reviews.

Positive feedback highlights the company’s efficient and professional installation teams, as well as the overall quality of their work. Customers appreciated the helpfulness and knowledge of the installers.

Examples of positive reviews include:
“Alex and Logan were my installers and did an amazing job.” – Sam Whiley
“Was a great experience!! Primo and Scott did a fantastic job.” – Jimmy Hjorth
“Very professional.” – Mary Freeman

Negative sentiments focus on issues related to product quality, unprofessional sales tactics, and customer service. Some customers experienced dissatisfaction with the quality of materials and installation, including damaged fixtures and aggressive sales practices.

Examples of negative reviews include:
“I regret this decision… the installers broke a light fixture and did not bother to mention it.” – Lucy Almagro
“The salesperson called me stupid for rejecting the offer.” – Ethan Miner
“Stalkers who keep calling from different fake numbers.” – Max Powers Esc

Review Summary:
Positive Sentiments: Efficient installation, knowledgeable staff, professional demeanor, good quality work.
Negative Sentiments: Product quality issues, unprofessional sales practices, aggressive follow-up calls.

Additional Ratings:
Total Lead Smart Rating: 6.5/10.
This rating reflects the overall customer experiences, high number of reviews, but acknowledges concerns raised regarding product quality and customer service issues.

Conclusion:
Bath Planet of Chicagoland presents itself as a competent option for bathroom remodeling in Lombard, IL, notably recognized for its professional installation services. However, potential clients should consider mixed reviews and specific complaints regarding product quality and customer service before making a decision.

Member Since September 2024

Listing Id 663735

Contact Info

1051 N Main St Suite B, Lombard, IL 60143
(630) 540-2023
Lead Smart Rating :
6.5/10.0

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Listing location

1051 N Main St Suite B, Lombard, IL 60143

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Reviews

Sam Whiley

3 days ago

Alex and Logan were my installers and did an amazing job. Bath planet did their best to help accommodate my weird work schedule. Everyone was curious, helpful and very knowledgeable. Thanks for the fantastic job guys.

Robb McAdam

6 days ago

Overall good experience.

Lucy Almagro

a week ago

I regret this decision. The glass of the shower doors is so thin and janky. After a year the doors are no longer plumb. If I knew what I knew then for the same price, (This was 10K, but cheap product) I could have had a more quality product. This looks ok, and was quick, but things are loose and rattle. Plus the installers broke a light fixture and did not bother to mention it and when I called to alert Bath Planet of the issue, that is where it ended. I know the installers knew that it was a problem because they were in a real hurry to leave. They ran out to the truck and left in a hot hurry. Do yourself a huge favor. For the same price, maybe even less hire a plumber. Depending on your finish choices it will take 2-5 days but you will be much happier.

Ethan Miner

2 weeks ago

Someone came to my house for a quote and got so aggressive to the point I felt unsafe in my own home. When I simply asked for a day to think about it he kept lowering the price. I simply said I wanted more time to think about it before committing and then he called me stupid for rejecting the offer and then on speaker called his boss and said to never let me inquire for a quote again. So unprofessional and I was so shocked.

Rita Bhatia

3 weeks ago

Ryan and did a great work, very efficient and professional and timely basis

Jimmy Hjorth

a month ago

Was a great experience!! Primo and Scott did a fantastic job. Clean, fast and explained the whole process. Highly recommend this company 👌 …

Mary Freeman

a month ago

Very professional

Max Powers Esc

a month ago

Stalkers who keep calling from different fake numbers. How can you trust a company with work ethic and know it’s not being over priced by a bunch of robo calling fake sales people. Honest work integrity should be your motto. But to me, I don’t answer stupid AI idiots who project numbers from around the globe. I dont need insurance, unknown millionaires leaving me their inheritance or fake sales people putting me on hold after you can’t pick up a phone and call a customer once,not the rampant parade of constant calls coming from different numbers 4 times in a row 6 times a day. You think you may be the best, you are. Only its beong the best at aggravating potential clients from using you.

K.a. F

a month ago

So far so good! Peter Roto was very helpful and patient with all my question

Kelly Schreiber

a month ago

Love how are upstairs bathroom turned out