Overview:
Leo Tree Experts is a tree service company based in Wilson, NC. They specialize in tree removal and related services, aiming to provide reliable and efficient tree care solutions to their customers.
Services Provided:
– Tree removal
– Free estimates
– Efficient cleanup
– Stump grinding
– Wood chip delivery
Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays
Contact Information:
Phone: (252) 292-0471
Customer Reviews and Sentiment:
Google Reviews: 4.5 stars based on 15 reviews.
Positive feedback highlights the crew’s punctuality, skill in removing difficult trees, and reasonable pricing. Customers appreciated the professionalism and efficiency of the staff.
Examples of positive reviews include:
“The crew was fantastic… I would highly recommend them.” – Seth Murphy
“Amazing crew! Showed up for a free quote… Highly recommend!” – houston Madlin
“Most of all on time and did what he said he would do.” – Marsha Cooper
However, there were notable complaints regarding damage to property and poor communication on invoicing and service follow-up.
Negative sentiments include:
“I have a lawsuit against me and you won’t return a call.” – GLENN TRIFICANO
“They left two big piles of tree slabs… and have not received what I was promised.” – Honey Bear
“When asked for a more detailed invoice… 1 month later and still no invoice.” – Veronica Patterson
Review Summary:
Positive Sentiments: Skilled and punctual service, good pricing, effective cleanup.
Negative Sentiments: Issues with communication, unresolved damages, and unsatisfactory cleanup.
Additional Ratings:
BirdEye: 4.5 stars based on 15 reviews, reflecting strong customer appreciation with some operational complaints.
Better Business Bureau (BBB): The business has a profile but is not accredited. There have been no recorded complaints regarding unresolved issues.
Total Lead Smart Rating: 7.5
Conclusion:
Leo Tree Experts is a commendable choice for tree services in Wilson, NC, noted for their skilled team and good customer service. While many customers express satisfaction, it’s essential to be aware of some service-related complaints that may impact the overall experience.
Member Since September 2024
Listing Id 607016