Fs Exterior Contractors

Overview:
Fs Exterior Contractors is a roofing contractor based in Zion, IL. They provide various exterior services, including roof replacement, gutter installation, and siding work. The company emphasizes quality materials and attentive customer service.

Services Provided:
Roof replacement, gutter installation, siding repair, insurance assistance.

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (800) 610-6768
Website: https://fsexteriorcontractors.com/

Customer Reviews and Sentiment:
Google Reviews: 4.3 stars based on 6 reviews.

Positive feedback highlights the company’s excellent customer service, responsiveness, and quality of workmanship. Customers have praised their insurance assistance and the overall job satisfaction.

Examples of positive reviews include:
“Customer service was super friendly and responsive… amazing job on the gutters and siding.” – Amarylis Vazquez
“I recommend FS Exterior Contractors… outstanding workmanship FS does it all.” – Nick Ortiz

However, there is a significant complaint regarding poor communication and responsiveness, which has impacted customer satisfaction.
“Terrible customer service !!!!” – Shawn Taylor

Review Summary:
Positive Sentiments: Friendly customer service, high-quality workmanship, helpful in insurance processes, responsive communication.
Negative Sentiments: Poor communication, issues with callbacks, and delayed responses.

Additional Ratings:
BirdEye: 4.3 stars based on 6 reviews.
Total Lead Smart Rating: 7.5

Conclusion:
Fs Exterior Contractors presents a reliable option for roofing and exterior services in Zion, IL, particularly noted for their customer service and quality work. However, potential customers should consider the mixed reviews regarding communication and responsiveness before making a decision.