Mac Metal Sales & Trusses

Overview:
Mac Metal Sales & Trusses is a roofing contractor located in Somerset, KY, specializing in the sale of sheet metal roofing and related products. The company is known for its friendly staff, quality materials, and strong customer service.

Services Provided:
– Sheet metal roofing sales
– Fast order turnaround
– Customer support and advice for loading products

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on Saturday and Sunday

Contact Information:
Phone: (606) 678-8331
Website: http://www.macmetalsales.com/

Customer Reviews and Sentiment:
Mac Metal Sales & Trusses has received generally positive reviews across various platforms:

Google Reviews: 4.3 stars based on 29 reviews.

Positive feedback highlights the company’s friendly staff, competitive pricing, quality materials, and exceptional customer service. Customers appreciate the knowledgeable and patient staff, particularly during the purchasing process.

Examples of positive reviews include:
“Very friendly, top notch sales staff, would highly recommend.” – Jerry Stinson
“Very good prices on sheet metal roofing, knowledgeable staff. Quick turnaround on our order.” – Marla Case
“The staff is friendly, supportive and helpful.” – Casi Catron

A negative review pointed out unprofessional behavior towards truck drivers, which indicated a lack of courtesy.

Review Summary:
Positive Sentiments: Friendly staff, good customer service, quality materials, competitive prices, and quick service.
Negative Sentiment: Issues with courtesy towards delivery drivers.

Additional Ratings:
BirdEye: 4.3 stars based on 29 reviews, reflecting a consistent trend of customer satisfaction with minor issues noted.
Total Lead Smart Rating: 8.1

Conclusion:
Mac Metal Sales & Trusses is a reputable choice for roofing services in Somerset, KY, praised for its friendly customer interactions and quality offerings. However, prospective clients should be aware of the negative feedback regarding delivery interactions before proceeding.