Kidd Roofing in San Antonio, Texas 78217

Kidd Roofing

2415 Boardwalk St, San Antonio, TX 78217

4.8 (193 reviews)

Overview:
Kidd Roofing is a reputable roofing contractor located in San Antonio, Texas. The company specializes in various roofing services, including roof installation and repairs, particularly focusing on residential and commercial properties. With a commitment to quality and customer satisfaction, Kidd Roofing has built a strong reputation within the community.

Services Provided:
– Roof installation (including metal and concrete tile roofs)
– Roof repairs
– Gutter installation and repair
– Customer service support throughout the roofing process

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (210) 832-8241
Website: https://www.kiddroof.com/san-antonio-roofing/?utm_source=gmb&utm_medium=organic&utm_campaign=san-antonio

Customer Reviews and Sentiment:
Kidd Roofing has garnered positive feedback across review platforms:

Google Reviews: 4.8 stars based on 193 reviews.

Positive sentiments highlight the company’s excellent customer service, professionalism, and quality workmanship. Customers frequently mention the responsiveness of the staff and the thoroughness of the crews.

Examples of positive reviews include:
“Kidd Roofing was a great decision to install our metal roof… Highly recommend!!” – Scott Whisenant
“Very responsive! Amazing job! These guys are awesome!” – Kennyn Carley
“They go above and beyond with no push back.” – Alex Tipps

The negative sentiment stems from issues related to warranty claims and delayed communication, with one reviewer expressing frustration over a lack of follow-up regarding roof problems.

Negative sentiment example:
“Always makes excuses and never returns calls.” – A Levy

Review Summary:
Positive Sentiments: Professionalism, responsive customer service, quality of workmanship, and community involvement.
Negative Sentiments: Communication issues regarding warranty claims and follow-ups.

Additional Ratings:
BirdEye: 4.8 stars based on 193 reviews, reflecting strong customer satisfaction.
Better Business Bureau (BBB): Not accredited but has a history of customer testimonials praising their service.

Total Lead Smart Rating: 8.5

Conclusion:
Kidd Roofing stands out as a reliable option for roofing services in San Antonio, TX, known for their high-quality workmanship and excellent customer service. However, prospective clients should be aware of isolated complaints related to warranty and communication issues.

Member Since August 2024

Listing Id 514215

Contact Info

2415 Boardwalk St, San Antonio, TX 78217
(210) 832-8241
Lead Smart Rating :
8.5/10.0

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Reviews

José Posadas

a week ago

Good Good guys

Scott Whisenant

3 weeks ago

Kidd Roofing was a great decision to install our metal roof. They are very involved in the community, charity events, and builder associations. Jeremy was like working with a long time friend. He knew what I wanted and made great suggestions to things I wasn’t sure of. The crew was extremely professional and they cleaned the job site as they worked. Beautiful new metal roof and they were able to raise the pitch of the proof to fix a previous remodel before we purchased the home. All around great company and great people to work with. Highly recommend!!

A Levy

a month ago

Having issues with roof since we bought the home brand new in 2019! Try going through warranty since Kidd Roofing was the original roof builder! Always makes excuses and never returns calls. If you want better results go to BBB(Better Business Bureau), just type in Kidd Roofing Better Business Bureau. Headquarters contacts are on that page! William Lyon Homes/Taylor Morrison/Strucsure Home Warranty/Kidd Roofing/and countless others a bunch of Buffoons!

Brandon Goldstein

3 months ago

Great working with Scott Nelson. Got my gutters matched and got the work done quickly. Even went back to fix my rain diverter.

Kennyn Carley

3 months ago

Very responsive! Amazing job! These guys are awesome! Call them!

Lawrence Heller

3 months ago

We hired Kidd Roofing in 2022 to put an $80,000 concrete tile roof on a commercial building. It was a big project to remove and haul away the original roof, replace insufficient decking and install the new tile roof. Two years later, a leak appeared. Jeremy came out, climbed on the roof to inspect, identified the problem and took some photos. A few days later, a crew came out to make the repairs. We are pleased with all aspects of our experience with Kidd Roofing. Highly recommended.

Julie Fulmer

4 months ago

Thank you so much Rene Vasquez and Kid Roofing for always showing up for me as a home owner. Rene has been exceptional to work with and the crew kept me fully informed of all concerns and steps along the process. Thank you so much for the great customer service and work.

Alex Tipps

4 months ago

Great Company. Would recommend them to anyone. They go above and beyond with no push back.

Rose Burdwell

4 months ago

I’ve used Casey Walls with Kidd Roofing for several of my personal properties and recommended them for clients. They’ve always done a phenomal job from roof repairs to roof installations. They are reliable, responsive, and do great quality work.

Teresa Loredo

5 months ago

Great company to deal with. All very courteous, knowledgeable and professional. Prompt response to my needed repairs. The job was readily done and they did a Great job. I’m very pleased.👍