CCR Home Improvements roofing guttering and siding in Christiansburg, Virginia 24073

CCR Home Improvements roofing guttering and siding

240 Lucas St NE, Christiansburg, VA 24073

4.2 (34 reviews)

Overview:
CCR Home Improvements is a roofing contractor based in Christiansburg, VA. The company focuses on roofing, guttering, and siding services, providing customers with a range of home improvement solutions.

Services Provided:
– Roofing
– Guttering
– Siding repairs
– Home improvement consultations

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on weekends

Contact Information:
Phone: (540) 392-1926

Customer Reviews and Sentiment:

CCR Home Improvements has received mixed reviews across various platforms:
Google Reviews: 4.2 stars based on 34 reviews.

Positive feedback highlights the company’s professionalism, timely service, and thorough work. Customers appreciated their fast response and quality of the work done.

Examples of positive reviews include:
“Fast turn around on estimate and ahead of schedule for installation of seamless gutters. Great work.” – Michael Reed
“Good communication, with a fast time to come out and measure gutters to provide estimate.” – Rosanna Breaux

Negative sentiments primarily revolve around communication issues and missed appointments, leading to dissatisfaction.

Examples of negative reviews include:
“Horrible!!! …Going to find a contractor who is actually honest and responsive.” – Dale Paff
“Now that my roof has an issue, I’ve been inspired to write this. Avoid at all costs.” – Thomas Hillier

Review Summary:
Positive Sentiments: Professionalism, prompt service, reasonable pricing, effective communication, thorough cleanup.
Negative Sentiments: Issues with responsiveness, missed appointments, and poor follow-up.

Additional Ratings:
BirdEye: 4.2 stars based on 34 reviews, indicating a similar trend of customer satisfaction with some recurring complaints.
Better Business Bureau (BBB): The business has a profile, but specific ratings and details are currently unavailable.

Total Lead Smart Rating: 6.5

Conclusion:
CCR Home Improvements shows potential as a reliable choice for roofing and home improvement services in Christiansburg, VA, especially valued for their quality work and communication. However, prospective customers should be cautious of the mixed reviews regarding responsiveness and service reliability before making a decision.

Member Since August 2024

Listing Id 472254

Contact Info

240 Lucas St NE, Christiansburg, VA 24073
(540) 392-1926
Lead Smart Rating :
6.5/10.0

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Listing location

240 Lucas St NE, Christiansburg, VA 24073

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Reviews

Dale Paff

3 months ago

Horrible!!! Called because the wind blew some siding off my house. The man that answered told me he would come by that afternoon. He didn’t. Called and had to leave a message because I don’t have a 540 number, and they don’t want spam calls. Two days later still no call back. Going to find a contractor who is actually honest and responsive.

Michael Reed

8 months ago

Fast turn around on estimate and ahead of schedule for installation of seamless gutters. Great work. Very professional. Good price.

Chris

a year ago

Called them about a missing/broken shingle on my roof, they came out the next day and fixed it. Great pricing and work.

T.J. Frye

a year ago

Called to get a peice of siding repaired that the wind had caught. Some woman answered and said she would reach out to the owner and would call me back, never heard anything back. At least a call back to say they couldn’t do it would have been nice.

phyllis hampton

a year ago

We had this company rebuild steps . They finished the work in a timely manner and communicated with us throughout the process. Did a nice job and and completely cleaned up after the project was finished. Will definitely use their services again.

Nicole Banfield

2 years ago

Very professional and got the job done in a timely manner and most importantly done right! Definitely saving info for any future repairs

Rosanna Breaux

2 years ago

Good communication, with a fast time to come out and measure gutters to provide estimate. Gave three different options, without pressure to go for most expensive one. Very pleased with service.

Nick Caruso

2 years ago

I called first thing in the morning because I noticed water coming in below our window and thought we needed them to be fixed or replaced. Anthony came by about 3 hours later that same day to check it out and give us an estimate. Fortunately (or unfortunately) the window wasn’t a problem but Anthony was nice enough to walk me through what I needed to do to fix our water issue. I hope we don’t have future issues, but I know who I would call if we do.

thomas hillier

2 years ago

0 stars if I could. First of all, they were used during the purchase of my home to estimate the cost of a new roof. This cost was then split between the seller and I in the sale. Fast forward to trying to use CCR, it took them months to do another estimate, even though I had the paperwork from the one mentioned above. They said the initial estimate was too low (meaning I’m already losing money on this transaction). I go forward with the service, even booked a date (where I again had to wait months) and they never even showed up. They began to screen my calls and avoid me. They stopped texting me back as well. Now that my roof has an issue, I’ve been inspired to write this. If they just did the service they promised there would be no issue. Avoid at all costs. There’s no fixing this, since I’m now forced to go with someone else.

William Parmer

2 years ago

Excellent service and a professional experience with CCR. They were very knowledgable and gave great advice on how to fix out gutter issues and their quote was extremely reasonable. I highly recommend.