Overview:
Champion Electrical Services, located in Little Elm, TX, is an electrical service company known for its high-quality workmanship and customer service. With a rating of 4.9 stars from 75 reviews, the company has built a strong reputation in the local area.
Services Provided:
– Electrical repairs and installations
– Safety inspections
– Installation of LED lighting
– Tesla wall charger installations
– Ceiling fan installations
– Emergency electrical services
Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Contact Information:
Phone: (214) 766-9860
Website: http://www.championelectricalservices.com/
Customer Reviews and Sentiment:
Champion Electrical Services has received diverse feedback from its customers.
Google Reviews: 4.9 stars based on 75 reviews.
Positive feedback primarily highlights the professionalism, quality of work, and outstanding customer service provided by the previous owner, Alex.
Examples of positive reviews include:
“Alex is definitely my new electrician. He was punctual, professional, honest and friendly!” – Christi Akers
“Alex has done several projects for my husband and me… He is extremely professional and courteous.” – Karin Signer
However, some reviews reflect dissatisfaction with the current ownership and service availability.
Examples of negative reviews include:
“Decided to go elsewhere, 3 mo wait for electrical services. Miss the old Champion!” – Star Blazers
“I can’t leave 0. Called this place multiple times for an electrical issue and no one ever called me back.” – Eddie H.
Review Summary:
Positive Sentiments: High-quality workmanship, prompt service, professional and friendly staff, excellent customer service.
Negative Sentiments: Service availability issues, lack of communication under new ownership, longer wait times.
Additional Ratings:
BirdEye: 4.9 stars based on 75 reviews, confirming high customer satisfaction with occasional service concerns.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). No complaints have been reported in the last three years.
Total Lead Smart Rating: 7.8
Conclusion:
Champion Electrical Services demonstrates a strong commitment to quality and customer satisfaction, particularly when it comes to its former ownership. However, potential customers should be cautious and consider recent changes in management and the mixed feedback regarding service availability prior to making a decision.
Member Since August 2024
Listing Id 426768