Plumb Crazy Plumbing Co in West Memphis, Arkansas 72301

Plumb Crazy Plumbing Co

408 S Woods St, West Memphis, AR 72301

3 (23 reviews)

Overview:
Plumb Crazy Plumbing Co is a plumbing service located in West Memphis, AR. The company provides various plumbing services, catering to both residential and commercial needs.

Services Provided:
– Installation of hot water heaters
– Repair of septic systems
– Plumbing diagnostics and repairs
– Field line installation
– Sewer repair/replacement

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (870) 735-2228

Customer Reviews and Sentiment:
Plumb Crazy Plumbing Co has received mixed reviews, averaging a rating of 3.0 stars based on 23 reviews.

Positive feedback highlights the efficiency, professionalism, and quick service provided by some of the employees. Customers have reported positive experiences with specific staff members like Tim, Tara, and Tristan.

Examples of positive reviews include:
“Tim and Tara did an AWESOME job running a new field line and fixing our inlet to our septic tank.” – Chelsea Thelen
“Very professional fare pricing, great ownership, new service team honest and reliable!!” – Johnathan Musgrove

However, there are significant negative sentiments as well, particularly regarding communication issues and incomplete jobs. Customers have expressed frustration over lack of follow-up and unresolved work.

Examples of negative reviews include:
“I would recommend against paying them anything before the job is done.” – Scott Dunkin
“Run by Mo, Larry, and Curly Joe… Never saw Plumb Crazy Plumbing again.” – Ken Miller

Review Summary:
Positive Sentiments: Efficient service, professionalism, quick diagnosis and repair, thorough work by individual plumbers.
Negative Sentiments: Incomplete jobs, poor communication, lack of follow-through, and dissatisfaction with management or ownership.

Additional Ratings:
– BirdEye: 3.0 stars based on 23 reviews, reflecting the mixed nature of customer experiences.
– Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating).

Total Lead Smart Rating: 4.5

Conclusion:
Plumb Crazy Plumbing Co offers a range of plumbing services in West Memphis, AR, with some positive experiences shared by customers who commend specific employees for their work. However, the overall sentiment is marred by complaints regarding management, communication, and uncompleted jobs. Potential customers should weigh these factors when considering their services.

Member Since August 2024

Listing Id 389914

Contact Info

408 S Woods St, West Memphis, AR 72301
(870) 735-2228
Lead Smart Rating :
4.5/10.0

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408 S Woods St, West Memphis, AR 72301

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Reviews

Chelsea Thelen

3 months ago

Tim and Tara did an AWESOME job running a new field line and fixing our inlet to our septic tank. They were fast and very efficient in getting us back up and running. Would highly recommend Tim and Tara to anyone who needs any plumbing work done!

Johnathan Musgrove

5 months ago

Very professional fare pricing, great ownership,new service team honest and reliable!!

Constance Dawson

5 months ago

I am very pleased with the services and how quick they diagnose and repair so far so good just got finished with the job on 2/08/2024 2:15 THANKS ALOT

C C

5 months ago

Plumb Crazy might not have the best rep around town, but after the city installed new water meters on Jan. 25 we ended up with a flooded bathroom. We had a very positive experience with Tristan: excellent communication (calling before arriving, explaining what was happening/cost, supplies, everything). He was very professional, knowledgeable, and personable. We ended up noticing more leaking afterwards, but got another next-day visit and got everything squared away. Tara also came out, and she was just as professional and courteous- what a great team! Thanks for all your hard work

Ken Miller

6 months ago

Run by Mo, Larry, and Curly Jo. On December 5th I hired @Plumb Crazy Plumbing company to install a tankless hot water heater. They said it would not improve the hot water time getting to the furthest sink. They suggested a tank one with a pump that would circulate the water for instant hot water. Ok I said, so they ordered a pump for $500. They put it in but had to go get a part. Never saw them again. So I looked the pump up and got hold of manufacture of the pump. To my surprise the pump was 15 years old and on top of that it was used. Never saw @Plumb Crazy Plumbing again. So I got a pump from HomeDepot for $235 and connected it myself. Works great and I showed up. So be ware of the worst plumbing company in this area. You will get screwed by them. Money but no service. Run be Mo, Larry, and Curly Joe

Scott Dunkin

7 months ago

The photo is of the ‘new’ circulating pump they installed. The manufacturer confirmed that it was discontinued in 2009. The plumber left for a part over a week ago and never came back, and the owner isn’t returning calls. I would recommend against paying them anything before the job is done.

Kay DiAntonio

10 months ago

Guy came to fix sewer on a holiday weekend and it took him 10 minutes. Will use again as needed. Very professional!

Tara Lyons

a year ago

Excellent work by a plumber named Tristan he is on time and does great work. Had our sewer replaced and he did a fantastic job

Dennis Powers

2 years ago

Got questions answered and a lead on other contractors I will need to talk to.

Kong King

2 years ago

They were terrible ill never use them again Got my money and never finished the job