Sorrels Plumbing

Overview:
Sorrels Plumbing is a plumbing service provider located in Hopkinsville, KY. Known for its availability and responsiveness, the company offers a range of plumbing services to the local community.

Services Provided:
– Plumbing repairs
– Water heater installation and repair
– Emergency plumbing services
– General plumbing

Hours of Operation:
Monday to Saturday 8 AM to 5 PM

Contact Information:
Phone: (270) 839-1184

Customer Reviews and Sentiment:
Sorrels Plumbing has received mixed reviews, with a rating of 3.8 stars based on 10 reviews.

Positive feedback reflects gratitude for the quick response time, professionalism, and quality of service with several customers highlighting timely attendance and high-quality work.

Examples of positive reviews include:
“Lloyd is the Very best Plumber, our county has! When I call him, he answers!!” – Vickie Beliles
“I would recommend Sorrels plumbing to anyone and can guarantee that you would not get anything but professionalism and high-quality work.” – Janie Phelps
“Our water heater went out Friday… A tech was at our house within the hour.” – Kay C

However, there are also several negative reviews expressing dissatisfaction with service reliability and communication.
Examples of negative reviews include:
“Over priced, will not show up… Don’t stand behind warranty.” – Kay Copper
“Never returned my call… very disappointed.” – Mark Nycel
“He is terrible and will never recommend to anyone at all.” – Saby Gowani

Review Summary:
Positive Sentiments: Quick response, professionalism, quality work, and punctuality.
Negative Sentiments: Service unreliability, high prices, and poor communication.

Additional Ratings:
Total Lead Smart Rating: 5.5/10
The rating accounts for the overall customer feedback reflecting satisfaction in some cases but notable reliability issues in others.

Conclusion:
Sorrels Plumbing appears to be a viable option for plumbing services in Hopkinsville, KY, with a reputation for responsiveness and professionalism. However, potential clients should consider the mixed reviews, particularly regarding reliability and communication, before making a decision.